Posted on: 
September 9, 2023

QA Engineer

Job Description

TheyDo is a fully remote SaaS B2B organisation, pioneering a brand new category in software: Customer Journey Management. In December we announced our ‘Series A’ funding round, at €12M. Our angel investors include executives from Intercom, Remote, Miro, and Calendly. We serve enterprise customers such as IBM, Cisco and Atlassian. We’re a small but mighty team, and in 2023 we will triple our headcount.

We’re hiring a QA Engineer to join our team. You will be working closely with our Senior QA Engineer to shape our QA strategy. We choose ‘boring technology’ and use typed JavaScript codebases with NodeJS, VueJS, TypeScript, GraphQL, Apollo, Postgres, Redis, ElasticSearch, websockets, GitHub, AWS, Docker, Cypress, and Jest.

What you’ll do

Your top priority is ensuring our engineers can deploy with confidence. You will take the lead in setting up our automated test suites. You like to get things right, a pragmatic perfectionist who defines our bar for quality but knows how to deliver at speed. You will continuously shape and improve the QA processes and culture at TheyDo to prepare it for scale.

Your responsibilities will include:

  • Developing and maintaining our test automation codebases - focusing on integration and E2E testing.
  • Develop and maintain a comprehensive testing strategy for all of our products; managing implementation and usage of tooling, determining how we setup acceptance criteria, coach engineers in how we test.
  • Constantly monitor quality, help engineers investigate and prevent issues. Create and execute test plans, test cases, and automated tests to ensure product quality.
  • Define how we measure QA KPIs and support engineers so they can improve them.
  • Create tests for data integrations with a wide ecosystem - Jira, Azure DevOps, Qualtrics, Salesforce, Google Analytics, Google BigQuery.
  • Accept and test features for one of our product teams before delivery.

What we're looking for

  • An ambitious engineer with abundant hands-on experience working with JavaScript/TypeScript and test automation frameworks such as Cypress or Playwright. As a plus experience with API testing and tools such as Postman.
  • Preferably have experience with load testing practices and tools like gatling and k6.
  • Familiarity with visual regression testing tools such as Applitools and Percy.
  • An engineer who wants to be at the foundation of a fast-growing team and make an outsized impact.
  • An asynchronous worker who organizes and documents their work
  • A clean coder who writes well-structured and maintainable code

What we offer:

  • Competitive compensation and 'Series A' pre-IPO equity - we like to give our employees ownership with our stock package. When TheyDo succeeds, we all succeed
  • Fully remote working with flexible hours we're staunch advocates for autonomy and flexibility. Work from anywhere in Europe, + or - 2 hours CET
  • Company events - we regularly connect in-person to strategize, reflect or simply have fun. Our most recents offsites were held in Belgium and the Netherlands
  • Flexible holiday days we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays)
  • Professional development reimbursement - we value learning and are happy to support you with books/conferences/courses that will benefit you in your role
  • Mental health/wellness reimbursement we support you in looking after your body/mind (meditation, mindfulness, or a yoga/gym membership, up to €30 p/m)
  • Paid parental leave - we'll provide financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid)
  • Home office or co-working support - we offer everyone the choice of home office reimbursement (one-off, up to €1,000) or co-working support (up to €300 p/m)
  • Latest Tech & Tools - Macbook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously
  • Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

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