Posted on: 
June 20, 2024

Senior Manager, Sales Programs

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Hybrid - London or Remote - EMEA

About The Role

Cloudflare is looking for a key individual contributor to help build the Global Sales Programs function that will focus on driving the overarching sales programs strategy and creating programs and playbooks to enable Account Executives to successfully and efficiently create quality pipe, drive revenue growth, and maximize profitability. This role combines the creative process of designing prescriptive programs and strategies, with the business end of operationalizing them to ensure successful execution and results.

You are right for this role if you are comfortable analyzing data, working with sales to understand their pipe generation and progression needs, prescribing and prioritizing solutions to meet business problems, and working cross functionally with Marketing, Business Intelligence, Product Marketing, Enablement, and others to deliver programs that meet sales team's needs and measure results.

Job Responsibilities:

  • Work with sales stakeholders to align on high-level business priorities for the quarter and year
  • Analyze sales performance and health of the business to create programs addressing pipeline gaps, productivity gaps, and market penetration strategies
  • Create programs to address gaps in the business, bringing in cross-functional teams as needed
  • Develop specialized, ad hoc sales plays based on recent wins within various industries, segments, and geographies
  • Operationalize the program from start to finish, including management of the execution across multiple cross-functional teams, delivery, follow-up, and measurement of success post launch
  • Collaborate with Enablement teams to integrate sales plays into seller readiness
  • Communicate key program activities across all parts of the business via various communication channels to evangelize, create focus and drive impact
  • Be responsive to market conditions that would drive how we would go-to-market with tailored sales plays, such as upcoming regulatory changes
  • Manage ad hoc requests from senior management

Required Skills/Experience:

  • 8+ years of experience in crafting sales programs, campaigns, sales messaging and prospecting, preferably within the SaaS industry
  • Experience managing sales tools such as SalesLoft and Salesforce
  • Deep understanding of B2B sales processes, sales plays and lead generation
  • Strong ability to drive standard process, in collaboration with diverse functions and groups
  • Experience drawing actionable insights from quantitative and qualitative data
  • Operational rigor and track record of cross stakeholder program management and execution
  • Excellent verbal and written communication skills
  • Strong quantitative skills and high data fluency
  • Proficient in Gsuite: Google sheets, Google slides, etc.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

More job openings