Posted on: 
May 30, 2024

Senior Product Manager

Job Description

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

Our Product Team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering Teams to support the organization’s hyper-growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch.

The Platform Squad supports cross-domain business needs and processes through common platform infrastructure. The Toptal platform is the “hidden force” behind Toptal’s tremendous success: Our innovative technology enables us to deliver on-demand talent, without losing the human touch. The Toptal platform is a technical area with lots of business and scalability challenges that are key to Toptal’s continuous success.

Are you a customer-centric Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a Senior Product Manager to improve and scale the infrastructure of our products and platform, by providing the necessary internal tools and APIs.

As a Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives. We need someone to guide the team as they develop highly sophisticated technical solutions, collaborate to make challenging decisions, prioritize the right things, creatively solve problems, and ensure we are shipping exceptionally high-quality features.

If you have a knack for building high-quality, extremely impactful products, we want you on our team! Here is a great insight into how we run Product at Toptal.

This is a remote position. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

  • Own and lead all aspects of an established agile team, including backlog grooming, triage and prioritization, and cross-functional coordination.
  • Responsible for defining the scope of new product features and ongoing feature improvements.
  • Exercise discretion and independent judgment when writing and prioritizing user stories and defining acceptance criteria.
  • Ability to establish and maintain a high level of credibility with internal and external partners.
  • Analytical ability to break down complex problems and efficiently use data and analytics layered against high-quality user research to inform the direction of the product.
  • Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
  • Run various ad-hoc research and business analyses to assess opportunities and risks.
  • Provide advice and support for the planning of long term or short term business objectives or initiatives.
  • Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.

In the first week, expect to:

  • Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.
  • Become acquainted with your product area, the product goals, and those you will partner with.

In the first month, expect to:

  • Work cross-functionally and with Senior Product Managers to organize and prioritize your high-level roadmap and backlog.
  • Start collaborating closely with your development team.
  • Takeover all in-flight and planned initiatives.

In the first three months, expect to:

  • Fully support a product category, working collaboratively to complete quarterly planning and set OKRs.
  • Launch features that deliver high business impact.
  • Be fully embedded into and owning a development team.
  • Monitor and measure the success of your initiatives against company goals.
  • Continuously improve the team’s processes through meaningful contributions.

In the first six months, expect to:

  • Work alongside Senior Product Managers to discover new product opportunities for your backlog.
  • Develop a repeatable model for delivering upon our roadmap initiatives.
  • Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.
  • Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary.

In the first year, expect to:

  • Deliver on your roadmap priorities and promises.
  • Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
  • Work cross-functionally to scale your team to meet the growing needs of our business and our users.

Qualifications and Job Requirements:

  • Bachelor’s degree is required.
  • At least 5 years of proven software product management experience.
  • BS degree in Computer Science, Information Systems, or Business Administration.
  • Strong understanding of web technologies, technical concepts, and APIs.
  • Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
  • Strong expertise using data to make decisions with a variety of tools and methodologies to gather and synthesize information.
  • Ability to creatively craft solutions through data and a customer-centric approach.
  • Ability to build wireframes and mockups, with an aptitude for keeping things simple.
  • Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
  • Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
  • Experience using agile development methodologies with globally-distributed teams and the ability to keep up with a fast-paced and global company.
  • Outstanding written and verbal communication skills.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

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