Posted on: 
October 23, 2022

Senior Product Manager

Job Description

ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions.

Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US, and with a waitlist of more than 250,000 in the UK, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.

We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. . Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority

The role

Manage the day-to-day product roadmap and drive product delivery with a team of world-class engineers, designers, and scientists

Work with both consumer-facing teams and scientist/data scientists to see how our ever-improving scientific understanding can be turned into a compelling user proposition that both helps our users understand how their body responds to food and supports them to make changes in their diet to improve their long-term health. You will need to balance competing demands and be as comfortable getting into data science as thinking through the user experience.

Integrate insights from customer interviews, usability studies, research, and market analysis, translate them to clear JTBD, product requirements, and prioritisation of them based on the JTBD we want to focus on

Define and analyse metrics that inform the success of products

Maximise efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Day-to-day execution of specs and priorities with Engineering, Research, Marketing, and UI/UX Design

What we're looking for

  • Proven experience designing and delivering a product, in a high-intensity environment
  • Previous experience working with cross-functional teams.
  • Highly quantitative, with a data-driven mindset
  • Ability to build a strong relationship and credibility with Engineering and Science teams.
  • Ability to iterate extremely rapidly with a “let’s try it” attitude, whilst being mindful of risks and pitfalls.
  • Comfortable working with many different partners from executives, to designers, to engineers to data scientists and scientists.
  • As comfortable getting hands-on as taking a step back and thinking strategically, proactively identifying issues and opportunities, and tackle them without being told to do so. You must be willing to get involved with the weeds of this week’s delivery, alongside thinking about how we can develop key features in a quarter’s time.
  • Experience with extracting JTBD from customer interviews, understanding quant data, and be able to translate them in product requirements and prioritise based on the JTBD framework.
  • Intellectual curiosity & rigour.

Listed above is a snapshot of the experience, skills and attributes we think would come handy for the success in this role. Are you passionate about ZOE and this role but don't tick 100% of the boxes above? Please consider applying anyway. We are happy to up-skill where possible.

What you can expect from us

Aside from ensuring the industry-benchmark compensation package and providing you with all the hardware and software you need, we have worked hard for our list of benefits to be focused on things that matter to our team members most.

Remote-first - work from home, pop into our London/Boston offices, or work within the EU; you have flexibility to choose your own place of work and work flexibly

Stock options -  we want everyone to be rewarded for contribution to our growth

Paid time-off - on top of any national / bank holidays, you get 28 days off (25 plus 1 life-event and 2 company-wide reset days)

Enhanced parental leave - adding on to the statutory offering, we know how important it is to be supportive at times that matter

Private healthcare and life assurance - flexible options to choose what fits

Health and wellbeing - Employee Assistance Program, Cycle to Work and more

Pension - paying monthly and offering flexibility to top your pension up

Allocated social, WFH and Growth (L&D) budgets

Plenty of learning and social opportunities

We continue to build a benefits package that invests in our team members’ long-term personal and professional growth and wellbeing, adding to this list as it evolves.

Equal opportunities

We believe that having a truly diverse team where everyone can be their authentic self is the key to our success and we are committed to improving the tech industry for the better. We are passionate about equal opportunities and encourage candidates from any underrepresented backgrounds to apply. We don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

While this position is advertised as full-time, we can be flexible on the specific arrangements and would be happy to discuss part-time, job-share or other flexible arrangements, if required.

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