tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.
We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences.
We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.
Feel free to join in one of our upcoming Townhalls on YouTube to experience it for yourself!
We are looking for a stellar individual to join our leadership team and run our support organization as a Head of Support.
As a Head of Customer Support, your mission will be to create a support organization that is able to handle 20x the load of today. In order to fulfill your mission, you will:
Hospitable.com is a remote-only and fully distributed company. For this position, your location is not a requirement. The ideal fit would work under American or European time zones.
Don’t tick all the boxes? Talk to us about why you’re still an amazing fit.
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
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Wallet on Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are currently looking for a Customer Support Lead to manage the team dealing with Wallet user issues (including KYT and KYC issues) and TON Space.
Wallet is an equal opportunity employer.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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We are on a journey to help the next million creators, publishers, and companies scale and monetize their audiences. beehiiv is already home to tens of thousands of the most popular newsletters in the world, and we're only 26 months old! The company quickly achieved $1M ARR in January 2023 and over $7M just a year later in January 2024 📈.
This is an incredible opportunity to join a very fast growing startup as one of the first few people on the Support Team.
This is a customer-facing role requiring relationship management skills and technical knowledge. You will work with business leaders to understand their needs and map beehiiv’s solutions to their goals. As a Customer Support Specialist, you will work with the customer throughout their entire lifecycle: from onboarding to ongoing support to renewal, while coordinating with internal teams to provide the best support possible.
The ideal candidate is hands-on and results-oriented, with strong communication and problem-solving skills. We respect each other as individuals and know work is just one part of life; we want you to have the flexibility and support you need to achieve fulfillment in your personal and professional lives.
We're remote. We believe that your best work is done where you feel safe, comfortable, and supported.
Empathy, not ego. Empathy opens the door to problem solving. Our team is uniquely talented and we can solve any problem when we lead with empathy.
Bias towards action. Most decisions can be changed or altered, but progress cannot be created without action. It is almost always better to deliver something today over something that may be better tomorrow.
Complete transparency. You will have full access to business metrics about the company.
Owner-attitude. Ownership creates a sense of pride and accountability. It empowers someone to stand up for what is right, with a long-term outlook.
We're empowering creators to create, monetize, and grow by building the most powerful and robust newsletter platform, built by newsletter people. And we're only just getting started 🚀
beehiiv is committed to a diverse and inclusive workplace. beehiiv is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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NOTE: This is a FULLY remote role, but the candidate must be within the EMEA (Europe, Middle East, and Africa) region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region.
Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. Your role will be to ensure that new clients are transitioned smoothly and effectively into our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service.
Key Responsibilities:
Requirements:
Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.
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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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Skedda is a leading hybrid workplace experience platform dedicated to streamlining desk and room reservations and scheduling. We serve over 7,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University.
Today, the product includes functionality such as floor plan visualizations, desk and meeting room booking, and utilization reports and analytics. Skedda integrates with key workplace tools like Microsoft365 and Google Workspace, and has won awards from G2, Capterra, and SoftwareAdvice.
You’re a strong verbal and written communicatorYou’re a systems thinker who can help bring clarity to complex ideasYou keep customer needs top of mind during your design and decision making process
Skills & Experience
We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.
At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:
We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!
To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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Help our users understand and benefit from Dradis.
Our tool, Dradis Framework, is used by 1,000s of hacking experts in over 40 countries around the world. We're looking for folks who like to solve problems and build a business and product that people genuinely love to interact with.
We're small, self-funded, profitable, and have been in business for 13 years.
We're looking to hire our 10th full-time employee, an organised and caring success manager.
In this role, you will learn a ton and be part of a small, global, and user-centered company. You'll have the opportunity to make a difference in the lives of 1,000s of ethical hackers. Plus, as a small team, you will have a lot of choices about what to work on, and there are still a lot of untapped opportunities for you to grow as the company does.
The Success team at Security Roots works closely with our users to ensure they're getting the most out of their Dradis subscriptions. This starts with driving a successful onboarding and continues through to renewals, expansions, and quarterly check-ins to share updates and gather feedback.
You'll be a trusted and key member of our team, and this is (some of) what you'll end up doing on a day-to-day basis:
This is a full-time position for the right candidate, and it has an immediate start date. Work 100% remotely on a flexible schedule where reasonable overlap is expected with both EU and, importantly, US business hours.
Ideally, you've held a remote position before, or you've held a similar position of responsibility in a traditional organization but now are looking to improve your work-life balance.
You are a well-rounded individual, work is not everything in life, you may have a family and social life. You work hard when it's work time and are able to switch off when it isn't.
You're comfortable communicating with others verbally and in writing. Our team is spread across the world, and so are our users.
You prefer not to be pigeon-holed in a single area and enjoy working on multiple aspects of the client success journey. Our 100% user focused approach resonates with you.
You are organized, like to be on top of your responsibilities and don't let things slip through the cracks. You're able to manage your time effectively and prioritize tasks. You will be sure to slip the word "cylon" somewhere in your application.
You take initiative and ownership to see things through to completion. You are able to manage yourself and don't need heavy direction to get things done.
You like to continuously hone your skills, share your knowledge, propose new ideas, and create solutions for a variety of problems.
If you're curious about IT Security, and the ethical hacking world, come and join us. You'll work with some of the best InfoSec teams in the world.
IMPORTANT: please make sure you read the main careers page at least once before continuing.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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Alokai is an award-winning and pioneering global technology startup setting a new standard in online shopping. A frontend website technology for eCommerce businesses, the company develops software for retailers to create fast, modern and high-performing online storefronts at a fraction of the cost and time.
Loved by developers, Alokai provides a whole ecosystem of ready architecture, out-of-the-box integrations, and other frontend services that can work together or independently to cover the entire frontend development cycle – from build to launch.
Founded in 2021, Alokai (prev. Vue Storefront) is a best-in-class composable commerce solution and market-leading Frontend as a Service currently used by 2,000+ live stores around the world. With a remote, global team of 100+ people and offices in San Francisco and Warsaw, Poland, customers include Baby Bunting, Zadig & Voltaire and Berlin Brands Group.Supported by 130+ partners and a community of 10,000+ developers, Alokai and its leaders are recipients of a number of industry awards, including Europe’s top tech startup prize and recognition from Forbes magazine.
Location: Remote, EMEA based
Join us if you feel that it's time for you to join Alokai’s extraordinarily enthusiastic and successful team!
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At Enode, our mission is to accelerate the transition to a sustainable energy system by connecting and optimizing the world’s energy devices. A fully renewable energy system is dependent on flexible demand that can adapt to the intermittent supply from wind and solar. To create this flexibility, we need to connect to and control the fast-growing demand coming from electric vehicles, heat pumps and other energy hardware. This is what we’re doing at Enode. Our APIs power the next generation of green energy apps, with our customers representing over 250 million consumers worldwide. Yet, we’re still at the start of our journey, and we want exceptional people to join us.
Enode’s mission is to accelerate the transition to a sustainable energy system by connecting and optimizing the world’s energy devices. To deliver on this mission, we depend entirely on our customers to build successful products that allow us to reach millions of end-users worldwide.
Enode is looking for a (Senior) Customer Success Manager who will work closely with our customers and help them build cutting-edge energy management applications that save the end-user money and help balance the grid.
Enode works with a range of customers from many of the largest energy retailers in the world to leading energy management start-ups and scale-ups. As a CSM you will be responsible for:
To succeed at Enode you should be passionate about our mission. You should be excited about electrification and the opportunity to use consumer products and software to solve grid challenges in the transition to a net zero energy system. We’re looking for someone who has:
As a startup, we want to attract the best candidates with the highest potential for growth & impact. If we think you’re a fit, note the seniority and responsibilities for this role can be tailored based on your experience.
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Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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LearnWorlds is on a mission to educate. Our powerful all-in-one platform enables trainers, educators, and enterprises to create and offer unique learning experiences. The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. In this way, Learnworlds aims to offer a holistic online learning experience. A huge emphasis is being given to creating student satisfaction and deep, lasting connections between learners and instructors.
Today, LearnWorlds has c.9000 customers in more than 140 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.
We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. Your role as a Customer Success Manager will be to sustain business growth and profitability by maximizing value, as well as mediate between clients and LearnWorlds.
Additional Skills That Could Set You Apart
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.