Customer Support Representative
Job Description
We are now expanding our horizons by creating a separate crypto casino site, Duel.com. While it's not guaranteed, applicants must be comfortable transitioning to this new site if required.
In many companies, Customer Support Agents are trained to repetitively solve the same problems again and again. Our approach is quite different; we’re looking for optimizers who have the capability to discover the root cause of an issue and help us come up with a solution for it.
Initial training will occur on CSGOEmpire, and you’ll be responsible for providing excellent customer service to our players via our live chat system and social media. During training, you’ll be expected to be proactive in your process and learn quickly — you’ll get all the support and guidance you need along the way!
About You
We’re looking for some great writers who love helping people, so you should enjoy making complicated situations simple and painless. This means being a great problem-solver with the ability to process and resolve issues quickly. You need to be a stellar communicator, even when you have to communicate less-than-stellar news. You should have highly tuned senses of compassion and empathy and a drive to constantly help others.
About Us
We exist to provide fair, clean, and authentic gambling — we stand against fake bets, rigged games, and shady operators. Our mission hasn't always been easy, but we stand by our values.
We are not here to be generic — we're here to create the best gambling products we can and do right by our users at all times. "Good enough" performance is not good enough; everyone is expected to exceed and excel. We’re looking for obsessively passionate, based individuals who are ready to go all in and deliver quickly.
Here's what we're offering:
- A starting salary of $45,600 (USD);
- The option to receive payments in crypto;
- Unlimited paid time-off (as long as performance is maintained, of course);
- A remote and async opportunity, with few meetings and no micromanagement;
- A $2,000 grant every 3 years for a new laptop/PC, starting from year three;
- Contracts based on financial remuneration. No extra frills, just direct, cash compensation;
- We match 50% of what you spend on professional development courses up to $1,000 per year
How to apply
Introduce yourself to us as a colleague. We are looking for competent writers, so having strong English skills is a requirement. Throughout the process, it's important to be yourself, be creative, and take your time.
- Answer the application questions below;
- If shortlisted, we'll ask you to answer a few more questions to better assess how you'd interact with potential customers;
- Have an intro chat with the team
More job openings
People Operations Administrator
About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
As a People Operations Administrator, you will dive headfirst into a true generalist role, getting hands-on experience with every stage of the employee lifecycle—all while enjoying the excitement of international exposure. This isn’t your average job; it’s a chance to innovate, make an impact, and thrive in a fast-paced, scaling environment.
We’re on the lookout for someone who brings energy, initiative, and a knack for solving problems. If you love creating efficient, scalable processes and delivering exceptional experiences for teams, this role is perfect for you. You will report directly to the People Operations Lead and help shape the future of our growing organization!
Responsibilities include but are not limited to:
- Assist People Operations Managers with new hire onboarding, including coordinating equipment, tools, and introductions for a seamless experience.
- Maintain and update the HRIS (HiBob) as the single source of truth; prepare monthly payroll reports.
- Serve as the first point of contact for a global team through the ticket system (Siit) with a friendly and thoughtful approach.
- Collaborate with the People Ops team to implement company-wide policies, systems, and procedures.
- Handle general administrative duties, including document creation, email management, and ad hoc tasks.
- Support and enhance remote-first practices and company culture.
Must-haves:
- Experience in a People Operations / HR administrative role.
- Fluency in written and spoken English, ensuring clear and professional communication.
- Exceptional organisational skills with attention to detail.
- Be proactive with the ability to handle multiple tasks and prioritise effectively.
- Have a mindset for process improvement, implementation, and documentation. We are constantly evolving our processes towards global efficiency and automation.
Good to Have:
- Experience collaborating with internationally distributed and remote teams.
- Familiarity with working alongside a diverse and multicultural workforce is highly beneficial.
- Proficiency in tools such as Notion is a plus.
If you are interested in this position, please apply via the link.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
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What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
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Blockchain Developer
Seedify is a blockchain gaming-focused incubator and launchpad ecosystem, with over 50 projects launched, empowering innovators and project developers through access to funding, community and partnership building, and a full support system to help drive the future of gaming and blockchain.
Our mission is to foster growth and innovation in the blockchain Gaming/Metaverse/NFT space, bringing the opportunities of GameFi and play-to-earn to global mainstream markets.
Job Description:
We are looking for talented Blockchain Developers having hands-on experience in Ethereum and other major blockchains like BSC, Polygon, Avalanche, Fantom etc. You will be responsible for designing, implementing, and supporting smart contracts and related security. Your primary responsibility will be analyzing requirements, designing and implementing smart contract logic around different business models, as well as building and launching new features on multiple blockchain networks.
Job Requirements:
Minimum 3 years experience writing Smart Contracts.
Experience writing gas-optimized solidity smart contracts with provided business logic.
Experience with Ethereum development frameworks such as Truffle, Hardhat, and Ganache local blockchain.
Experience with token standards such as ERC20, ERC721, ERC1155, etc.
Conceptual understanding of Metaverse, ICO, IEO, IGO, and INO/ IMO Experience or good understanding with Ethereum Layer2 solution and deployment of smart contracts on major blockchains such as BSC, Polygon. Knowledge of Solana will be an added advantage.
Good understanding of NFT platforms like Opensea and Rarible with the ability to build such platforms and marketplace.
Good understanding of Defi tokens, launchpads, and automated market markers(AMMs)such as Uniswap, Sushiswap, and Pancakeswap, etc.
Good understanding of liquidity, yield farming, token staking, and APY calculations.
Collaborate with team members to build solutions based on scalable and reusable design patterns
Research and innovate for next-generation architectures
Qualifications
You must have 2 to 5 years of experience in Ethereum and other major blockchains like, BSC, Polygon, Avalanche, Fantom etc.
Bachelor’s degree in information security, computer science, or related education
Working at Seedify.fund, you'll get:
Prestige. Our talents are proud to work at the #1 Incubator and Launchpad for Blockchain Gamers, NFTs, and Metaverse projects.
The opportunity to play an active role in one of the most significant technological innovations in human history.
Empowerment. You will be a part of a creative environment, where talents take initiative, exploit their full potential and make a significant impact on Seedify.
Rapid growth and promotion
What’s a Rich Text element?
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How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
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Fullstack Engineer - Metamask
EU or Remote (excluding France)
Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.
Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.
Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.
Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About MetaMask Developer Dashboard
The Developer Dashboard is an all-in-one platform designed to empower web3 developers. It offers a diverse, trusted, and reliable suite of high-availability blockchain APIs and developer tools. With the Developer Dashboard, dApp developers are provided with the tools required to build successful onchain applications and thrive in the web3 ecosystem.
This team is responsible for the dashboard web application and associated services, including key management, stats, billing, and user authentication.
What you’ll do
As an engineer on the MetaMask Developer Dashboard team, you will maintain and develop new features for our Next.js dashboard application. You will own the entire Software Development Life Cycle (SDLC), including feature development, testing, deployment, monitoring, and observability. You will also have the platform to influence product and design decisions - helping to shape the future of the dashboard!
Key Experience for this role
We encourage you to apply even if you don't meet all of these criteria.
- 4+ years of full-stack engineering experience
- Solid understanding of modern JavaScript/TypeScript
- Proficiency in React, Next.js, and Node.js
- Knowledge of building and optimizing CI/CD workflows
- Awareness of monitoring & observability best practices
You might be an ideal candidate for this role if you
- Care deeply about delivering value to users
- Are willing to step outside of your comfort zone to overcome obstacles
- Are confident in defining quality and can independently validate your ideas without input from a designer or product owner
- Love to iterate quickly and make continuous improvements
- Are an advocate of writing well-tested, scalable, and performant code
- Can take ownership of engineering best practices and operational excellence
- Believe in our mission and values
Bonus points:
- Experience with RPC frameworks
- An understanding of the Blockchain and Ethereum ecosystem, with an interest and curiosity to learn more
- You're a MetaMask user 🦊
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At Consensys, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities with economic and political agency through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
Consensys is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.io/careers/best-practices-to-avoid-recruitment-fraud/).
Benefits
Competitive benefits
We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.
Equity
We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.
Recognized in the blockchain and Web3 ecosystem
Working at Consensys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.
Continuous learning & opportunities
We provide growth and development opportunities through the Consensys Advance Program, including full access to Coursera & comprehensive learning modules and programs.
Unlimited vacation/holidays
We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.
Flexible working arrangements
With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.
Remote first
You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.
What’s a Rich Text element?
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Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Senior Product Manager - MetaMask (Bitcoin)
US, EU or Remote (excluding France, Australia and Canada)
Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.
Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.
Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.
Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About MetaMask
We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.
MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.
Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.
About the Role
MetaMask is expanding beyond Ethereum. You will be responsible for the end-to-end Bitcoin experience: onboarding users to Bitcoin accounts (SegWit, Taproot, etc), supporting different types of transactions, enabling dapps to connect to MetaMask, and connecting with hardware wallets. This is a highly visible and collaborative role. You will work with multiple teams across MetaMask to drive our go-to-market strategy for Bitcoin.
We are looking for a motivated individual who is passionate about unlocking the benefits of decentralized technology for everyday people. You will be directly responsible for introducing Bitcoin in the world’s most popular wallet. In this role, you will ensure that MetaMask continues to support our mission of onboarding the next billion crypto users.
Responsibilities
- Define vision, strategy, and roadmap, working closely with engineers, designers, analysts, data scientists, and researchers. We expect our product managers to be full stack, working on long term strategies but also working on individual tickets with the team.
- Design and deliver crypto products that advance the MetaMask mission.
- Research user problems and stay ahead of market developments in Web3 and traditional finance.
- Drive adoption of crypto-first product features, working closely with various partners and teams across Web3 and traditional finance.
- Shape and define standards for building great consumer products, educate our product teams, and hold the bar across the company.
- Grow and lead the work of a cross-functional team (user research, data analytics, technical writing, front end, and API developers) to be user-focused, discovery-led, and data driven as the consumer’s advocate.
You may be a fit for this role if you have:
- A passion for crypto/DeFi and Fintech, open platforms, and equal financial opportunity.
- Able to take a zoomed-out, long term view, but also able to roll up your sleeves and discuss urgent technical or design issues with the team.
- 4+ years of product management experience. You have driven products from discovery to launch; aligned teams and stakeholders on a shared vision tied to larger strategy; orchestrated cross-functional teams of analysts, designers, and engineers; facilitated user research or experiments to validate hypotheses; used metrics and feedback to drive development; shipped highly technical products in a fast moving environment.
- 2+ years of experience working on consumer products in crypto or the financial sector.
Bonus Points For
- Experience building consumer-focused products
- Experience working in the crypto space and familiarity with the Bitcoin ecosystem. You’ve used Bitcoin wallets and dapps, experimented with Lightning network, runes, ordinals, BRC-20s, layer-2 networks like Stacks, Rootstock, and Spiderchain, and have a solid understanding of the underlying technologies.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.
US pay range (not including bonus, equity or other benefits)
$134,000—$186,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At Consensys, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities with economic and political agency through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
Consensys is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.io/careers/best-practices-to-avoid-recruitment-fraud/).
Benefits
Competitive benefits
We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.
Equity
We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.
Recognized in the blockchain and Web3 ecosystem
Working at Consensys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.
Continuous learning & opportunities
We provide growth and development opportunities through the Consensys Advance Program, including full access to Coursera & comprehensive learning modules and programs.
Unlimited vacation/holidays
We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.
Flexible working arrangements
With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.
Remote first
You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
