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We’re looking for someone motivated to join a fast growing, customer-led growth team to help own journey management as a category. You’ll work directly with our Head of Sales on our Growth efforts in a unique opportunity to define our lead qualification criteria, ideally leveraging your deep experience and creativity in understanding the buyer’s journey.

This is a founding role in our revenue organisation. You’ll be shaping the way we help prospect, assess and decide if our prospects want to adopt and expand our footprint at our rapidly expanding list of global clients. This is an initial six month contract, with a view to permanency (based on role performance).

TheyDo is a fully remote SaaS B2B organisation, pioneering a brand new category in software: Customer Journey Management. In December we announced our ‘Series A’ funding round, at €12m. Our angel investors include executives from Intercom, Miro, and Calendly. We serve enterprise customers such as IBM, Cisco and Atlassian. We’re a small but mighty team, and in 2023 we will triple our headcount.

What You’ll Do

• Help us accelerate and optimise our conversion of enterprise leads (sales accepted leads to opportunities or deals created)
• Lower cost of acquisition (CAC)
• Help us convert our qualified leads by tailoring personalised outreach through interpretation of product and marketing signal, in combination with your own desk research
• Cold outreach based on ideal customer profiles and ideal company profile insights
• ID, nurture and convert high potential ‘slow simmer’ leads for our sales organisation
• Share improvement points that can help our sales and growth teams to automate key parts of assessment
• Consult our users on the best next steps and assist them with relevant resources or connect them with the correct internal teams

What we’re looking for

• 3 years minimum experience as a sales development representative or similar role (BDR,  ADR, etc.) in a SaaS company
• Adaptability - someone who gets bored executing and tweaking the same old playbooks. We’re an early stage startup so change is our ‘normal’.
• Experience within a product led growth or B2B enterprise sales will help but is not a must
• Experience serving CX or UX will help but is not a must
• A self-managed individual that thrives in a scale-up phase where things move fast and sometimes break
• A learning & growth mindset

What we offer:

• Competitive compensation and 'Series A' pre-IPO equity - we like to give our employees ownership with our stock package. When TheyDo succeeds, we all succeed
• Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility. Work from anywhere in Europe, + or - 2 hours CET
• Company events - we regularly connect in-person to strategize, reflect or simply have fun. Our most recents offsites were held in Belgium and the Netherlands
• Flexible holiday days - we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays)
• Professional development reimbursement - we value learning and are happy to support you with books/conferences/courses that will benefit you in your role
• Mental health/wellness reimbursement - we’ll support you in looking after your body/mind (meditation, mindfulness, or a yoga/gym membership, up to €30 p/m)
• Paid parental leave - we'll provide financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid)
• Home office or co-working support - we offer everyone the choice of home office reimbursement (one-off, up to €1,000) or co-working support (up to €300 p/m)
• Latest Tech & Tools - Macbook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, and G:Suite to work collaboratively and asynchronously
• Continuous growth of our benefits package as we continue to grow in size

About TheyDo

Our company culture and the way we work together are top priorities. Our core values, confidence, ingenuity, collaboration, and transparency, are the driving force behind every decision we make. We’re confident in the power of connecting the dots around the customer journey, and use our ingenuity to constantly push the limits of innovation. We believe that collaboration across teams is what fuels customer-built growth and we use transparency to foster a culture of empowerment and accountability.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

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We're looking for someone who's great at writing, pretty good at coding, and wants to get better at the latter. We can give you an opportunity to deeply learn many technologies in a very brief time all while producing useful community content (tutorials, code examples, SDKs, etc) for our (potential) customers.

Salary varies with seniority and is benchmarked to Dutch/Amsterdam norms.

About TalkJS

Product driven

We care tremendously about quality.

We want TalkJS to be the what every developer thinks of when building chat features, a bit like what Stripe has become for payments. This means the product has to be excellent on all fronts. To make this happen, we hire great engineers and give them the maximum amount of freedom and trust to ship fantastic SDKs, APIs, and features.

Independent people solving challenging problems

When we say “maximum amount of freedom”, we really mean it. At TalkJS you’re the “product manager” of your own work and you run it all the way, alone or together, from inception until it’s in our customers’ hands. No micromanagers, almost no meetings, lots of collaboration.

Key culture highlights

Healthy work/life balance

Because you can't ship great stuff when you're tired and overworked.

Respectful working culture

Because only constructive feedback makes the product better.

Responsibility

Every team member proactively proposes and ships improvements, which lets us skip a lot of the usual project management overhead.

Small team, little hierarchy

Because a few fast movers can get as much done as four layers of management with hundreds of bureaucracy-shackled team members.

Apply

Apply by emailing to jobs@talkjs.com. Include anything you've written before. Also, if you found us on a job site, could you let us know which? Thanks! 🙂

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Do you have a passion for engaging writing and the ability to craft content for specific audiences? Are you up-to-date on the latest trends and familiar with hot topics? If so, we have the perfect opportunity for you!

Mailbird is seeking a talented Content Writer to join our team! The ideal candidate will be responsible for creating high-quality content for various marketing channels, including blogs, emails, website pages, social media posts, and ad copies.

Mailbird is a fast-moving, award-winning company that focuses on making email management as easy and enjoyable as it can be, especially in a multi-email accounts context. At Mailbird, we value impact, data-driven decision-making, continuous learning, collaboration, and having fun while doing it. Our team is made up of 18 nationalities from all over the world, creating a truly dynamic and fully remote international environment. Join us and be a part of a culture where personal and professional growth, shared values, and job satisfaction are just as important as our financial goals!

Job requirements

Develop and create:

• Engaging and informative content for various channels such as websites, blogs, and social media that resonate with target audiences.
• Visually appealing and well-written marketing collaterals in collaboration with the marketing and design teams to support marketing goals.

Optimize content:

• Conduct keyword research to improve search engine optimization (SEO) performance.
• Incorporate relevant keywords into content.
• Enhance clarity and comprehension with the use of visual aids such as pictures, diagrams, charts, and infographics.

Stay Relevant:

• Identify content needs and gaps, and recommend new topics.
• Stay up-to-date with industry trends and emerging topics to ensure content remains valuable to target audiences.
• Ensure all-around consistency in style, font, images, and tone.

Ensure Quality:

• Edit and proofread content for accuracy, grammar, and style.

Collaborate and Strategize:

• Work with cross-functional teams to develop and execute content strategies that align with overall business goals.
• Measure the success of content marketing campaigns through analytics and make data-driven recommendations for improvement.
  

What We're Looking For

• 3+ years of experience in web content writing, preferably in a fast-paced and dynamic environment.
• Advanced English language skills, including fluency in speaking, reading, and writing.
• Excellent attention to detail, and the capacity to edit and proofread content for accuracy, grammar, and style.
• Exceptional writing skills, with the ability to craft engaging and informative content that resonates with readers.
• Experience in measuring the success of content marketing campaigns through analytics and making data-driven recommendations.
• Basic understanding of SEO, Keyword Optimization, and User Experience.
• A strong drive and eagerness to work in collaboration with cross-functional teams.
• B2B writing experience is a plus.
• A nose for adventure and a tongue for telling tales! 🙂
  

What We Offer

• Competitive contractor pay.
• 40+ paid days off a year, plus maternity, paternity, and other standard time off policies.
• Flexible hours and freedom within the job.
• Various bonuses based on performance, including gift cards, prepaid credit cards, etc.
• Team building and a focus on work-life balance.
• A chance to work with an exceptional international team that is highly productive, creative, and fun!
• A place where you can get things done. No unnecessary meetings or admin work.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.