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This is a remote job for applicants in Europe!

We are looking for a full-time highly skilled and dedicated Sales Development Representative to join our Marketing Team in Europe with a hands-on approach to qualifying and handling leads. As a leader in secure communication for organizations in highly regulated industries, Rocket.Chat is expanding the team in EMEA to drive new sales interactions.

As an SDR, your role will be to engage with inbound leads. You will be working with Marketing and Sales teams to manage leads in the EMEA territory. We’re looking for a highly organized, self-motivated, and goal-oriented person for this role. Success requires strong discipline to follow the defined inbound sales process and execute across a number of performance and activity metrics.

Mandatory Hard Skills 🎯

• Advanced/Fluent English;
• Excellent verbal and written communication skills;
• The ability to understand customer pain points and correlate potential business value that can be provided by Rocket.Chat;
• Understanding of B2B data sources and tools (Apollo.io, Zoho, Discover.org, Clearbit, Sales Navigator, and more);
• Experience with SaaS and working in a B2B environment.

Desirable Hard Skills 💕

• Knowledge of another European language is a plus, especially German, Norwegian or Swedish;
• Knowledge of Apollo and/or ZohoCRM is a plus;
• Experience in a similar role is a plus.

Soft Skills ✨

• Strong organizational skills;
• Excellent time management skills;
• Ability to prioritize and manage multiple tasks;
• Ability to work independently;
• Ability to work in a fast-paced environment;
• Goal-oriented and ownership of tasks;
• Problem-solving attitude;
• Familiarity with the culture of European countries is important.

What You'll Do 🖥️

• Respond, engage and qualify inbound leads and inquiries from different sources like trials, webinars and events;
• Maximize your effort on the leads that have the highest chance of converting, and not get distracted by a high volume of low-intent leads;
• Always excel at delivering the basics of the job, including scheduling discovery calls with qualified leads, rescheduling meetings that fell through, disqualifying inadequate leads, and other tasks that the SDR role includes;
• Use email, phone, LinkedIn, and web search in your research and qualification efforts;
• Uphold daily activity metrics, as well as weekly, monthly, and quarterly performance metrics;
• Hand-off qualified leads to Account Executives for further business meetings;
• Bring together strong expertise of our product, how to identify and qualify pain and impact in a prospect, and display fluency of your target market / persona segments;
• Strong ICP (ideal customer profile) focus: Know how to be selective and focused in qualifying accounts that align with our ICP;
• Understand client needs and offer solutions and support via exceptional product knowledge;
• Apply the best practices in lead nurturing to stay in touch with prospects, and collaborate with other colleagues to devise and execute new business growth plans;
• Work with Marketing to develop and drive lead generation activities pre- and post-events and webinars;
• Nurture leads to accelerate the prospect movement through the sales funnel;
• Manage day-to-day activities and lead planning meetings with Sales and Marketing teams to define and execute business growth initiatives;
• Suggest and implement improvements in the sales administration process;
• Create and maintain a list/database of prospective clients;
• Outbound prospecting to be done in special circumstances/campaigns.

What You Will Not Do 🙅🏾‍♀️

• Overlap with Account Executives;
• Give away too much information, wrong information or not properly qualify leads in the first calls and meetings;
• Schedule calls and meetings with unqualified leads only to fill your quota.

Benefits ✨

Our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable in a 100% remote environment. So, you’ll receive a set of benefits to improve your remote work experience! They include a flexible schedule, unlimited Paid Time Off, language and tech courses, stock options, a multicultural environment with colleagues in over 26 countries, a vibrant company culture, and more!

About Rocket.Chat 🚀

‍Rocket.Chat is the world's largest open-source communications platform. Built for organizations needing more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromising data ownership, customizations, or integrations.

Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure. As Rocket.Chat we believe in reconnecting the world, one conversation at a time! See yourself in that? So apply now!

Check out our handbook for more information about our rocket.

What’s a Rich Text element?

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

Title: Content Curator (Contractor) - Europe

Location: Remote UK or EU

ORG MISSION

Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com.

TEAM

Reddit is looking for a Content Curator (Contractor) to join the Content Experiences, Curation team, where they will be tasked with managing weekend coverage of top events, trends, and conversations for Reddit users in the UK, Germany, and France. Curation serves the Reddit community as the preeminent in-market tastemakers. We employ first-party data matched with a deep understanding of cultural trends to drive programming across a variety of surfaces and connect users to the best and most relevant content.

ROLE

This Content Curator role will be expected to independently manage weekend coverage by surfacing the best and most relevant content to users across numerous live surfaces.

The ideal candidate is an editorial-minded cultural expert with strong operational, social media, and writing skills. Whether it be an affinity for memes, television, sports, or popular culture, we’re looking for people who follow the news, get curious about any community on Reddit, and know what sets Reddit apart.

The right candidate should have experience creating or publishing content on social media, be on top of cultural trends and individuals driving the news, and be comfortable operating independently and making decisions within guidelines, but without direct hands-on supervision.

KEY RESPONSIBILITIES

• Own the operational processes for independently updating, managing, and validating numerous programmable curated surfaces over the weekend
• Keep your finger on the pulse of key events and trends across the region (both IRL and online), and find and program relevant content
• Provide feedback to help improve internal tools, processes and standards

QUALIFICATIONS

• Reddit experience, familiarity, and enthusiasm
• Ability to work weekends
• Fluency in English (+ French or German desired but not essential)
• Relevant university or work experience curating or creating social media content
• Strong understanding of news, entertainment, memes, and gaming culture
• Comfortable applying global standards and guidelines in order to make local editorial decisions, independently
• Intellectually curious, displaying excellent taste and judgment
• A strong communicator
• Experience working remote as part of a global team, across multiple timezones, cultures, and locations
• Experience with newsgathering or social media listening tools

SUCCESS IN THIS ROLE IS MEASURED BY

• Identifying the best Reddit content and emerging trends related to on-platform events and/or global conversations
• Working efficiently under time pressure, upholding content standards while demonstrating dedication to accuracy, impartiality, and dedication to the user
• Using data to improve and inform content decisions
• Clear and concise communication

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.