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This is a remote job for applicants Europe, Middle East & Africa.

We are looking for enthusiastic sales professionals ready with an ownership mentality to expand their territory through calling, emailing, utilizing social channels and follow up activities.

Sales Development Representatives are responsible for handling leads of the trial accounts and also for research potential clients, connect with, educate and qualify prospects and pass them to our Sales Account Executive team to close those leads.

Your skills 🎯

• Advanced knowledge of German and English is mandatory.
• Experience in outbound lead generation, sales/marketing analytics and managing data quality.
• Experience working in a B2B environment.
• Strong data and technical skills.
• Understanding of B2B data sources and tools (e.g. Zoom Info, Discover.org, Clearbit, Sales Navigator...).
• Capability of understanding customer pain points, requirements and correlating potential business to value that can be provided by Rocket.Chat.
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts.
• Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company.
• Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead;
• Think creatively and critically about data sources and collection processes.
• Ability to effectively communicate at all levels of organization.
• Numerical abilities and problem-solving attitude.
• Excellent interpersonal and team management skills.
• Demonstrated abilities to ask the right questions and to use sound business judgment when collaborating with a wide range of partners;
• Effective and mature communicator, able to convey intricate ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions.

What you'll do 🧑‍💻

• Generate opportunities to our Sales Team
• Respond, engage and qualify outbound leads and inquiries;
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence;
• Drive Marketing Qualified Leads: Develop lead generation campaign/program strategy, objectives, goals, metrics, and define best practices, standards and processes to drive successful customer acquisition;
• Lead Nurture: Manage lead nurturing programs to accelerate prospect movement through the demand generation sales funnel;
• Targeting/Segmentation: Segment target audiences based on B2B propensity-to-buy segment strategies, personas, “jobs-to-do” messaging strategy, and demographic criteria and completed interactions;
• Lead Generation Workflows: Define lead flow processes and work with Database Marketing Team to optimize interdepartmental service level agreements; optimize system architecture and program workflows in lead generation systems to support Sales/Marketing processes;
• Manage day-to-day activities and lead planning meetings different teams to define and execute on B2B demand generation strategy required to drive identified KPIs and business growth initiatives;
• Excellent written and verbal communication, interpersonal, and organizational skills;
• Suggest and implement improvements in the sales administration process;
• Use potential customer feedback to generate ideas about new features or products;
• Report on sales metrics and suggest improvements;
• Able to work in a fast-paced environment while balancing strategic, tactical and analytical responsibilities;
• Is a team player with the confidence to present a professional and positive demeanor with internal and external customers;
• Understanding client needs and offering solutions and support;
• Creating and maintaining a list/database of prospect clients;
• Presenting and delivering information to potential clients;
• Answering potential client questions and follow-up call questions;
• Tracking weekly, monthly, and quarterly performance and sales metrics.

Benefits ✨

Wherever you are our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable, so if you are remote or working from our office in Porto Alegre (Brazil) you’ll receive a set of benefits to improve your work experience! They include a flexible schedule, multicultural environment with colleagues in over 30 countries, a vibrant company culture, remote work as you wish, unlimited Paid Time Off, language and tech courses and more!

About Rocket.Chat 🚀

Today one of the largest open-source projects in the world with more than 1000 developers, Rocket.Chat has advanced as a platform that empowers people to collaborate with others, while empowering individual teams to fully customize their platform to meet their unique needs.

Ranked among the 100 Most Transparent Tech Companies of 2021 by The Org, Rocket.Chat lives by its core values of dreaming, owning, trusting, and sharing (or as we call them, our DOTS!), taking being open beyond the product into the Rocketeers' daily lives!

As Rocket.Chat we believe in reconnecting the world, one conversation at a time! See yourself in that? So apply now!

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

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How to customize formatting for each rich text

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COMPANY

Canny helps companies build better software products by being better at listening to and acting on user feedback.

Billions of people use software products every day. By helping software providers figure out which features to build and which bugs to fix, we're improving UX and efficiency at a global scale.

– Profitable early-stage startup, 11 person team

– Over 1,000 customers, including industry-leading companies like ClickUp, CircleCI, Framer, and Compass

– We haven't raised any money, we are our own bosses

– 100% remote

For more info, check out our blog and team page.

ROLE

We're hiring a technical recruiter to help us build our team at Canny. You'll be working alongside the whole team to fill roles for every organization and level of seniority 🚀

RESPONSIBILITIES

– Deeply understand the roles we're trying to fill, and which candidates would be a great fit

– Manage the pipeline for several roles at once, to keep processes moving quickly and smoothly

– Be the main point of contact for candidates, representing Canny and answering questions along the way

– Build strategies for sourcing and reaching out to great candidates to fill roles in a timely basis

QUALIFICATIONS

– You have successfully recruited technical folks (software engineer, product design, etc.) at software companies for 3+ years

– You have successfully filled roles for multiple orgs and levels of seniority

– You have successfully filled roles through sourcing and outreach

COMPENSATION

– Competitive salary and equity

– Unlimited sick and vacation days (paid)

– International team retreats ✈️ (paid)

APPLY

If you think you'd be a great fit for this position, shoot us an email. Please include your resume and tell us why you want to work at Canny. For brownie points, add your favorite GIF.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

We are looking for a world-class Data Visualization Specialist to join our remote-first and globally distributed team at Crunch.io—the platform for collaborative data analysis. In this role, you will be working with a team of data scientists, industry experts, market research organizations, designers, and engineers; creating cutting-edge data visualizations for companies ranging from small-to-medium sized businesses to Fortune 500 organizations. This remote position reports to our VP of Product and will work closely with our Senior Director of Analytics and Product, Design, and Engineering teams.

Primary Responsibilities

1. Able to design/develop industry-leading data visualizations based on an understanding of common and more fine-grained data visualization/representation challenges, data problems, and eventually; relating to the use cases of our current/prospective customers.
2. Understands the tradeoffs between graphics paradigms and speaking multiple visualization grammars, and how they relate to the data we have and that we’re trying to represent. (Recognizing that we have scales and what it means when these data oppose each other on different axis.)
3. In this role, you will lead data-driven decisionmaking with the team about which languages, frameworks, and libraries we should use to visualize customer data that is best matched to the twin challenges of exploratory data analysis and analytic presentation.
4. Cultivate your knowledge and ours, and help educate our team in your areas of expertise.
5. Bring a critical eye to our work, and patience to refine it with us until we meet your standards.

Must Haves

• Deep domain expertise of data science, statistical analysis, and data visualization
• Adept at interacting with JSON REST APIs with standard tools (e.g., Postman)
• A generalist with working knowledge of data visualization libraries and packages used today: Python (SciPy/NumPy/pandas, Seaborn, Bokeh, etc.), R (ggplot2, grid), and JavaScript (D3.js, Vega, Plotly), etc.
• Fluency with a Git/GitHub version control workflow (though not primarily a coding role, you’ll work closely with our team of developers)
• Comfortable in a remote-first and internationally-distributed startup environment:
• Able to figure out what questions to ask and how to get answers
• Familiarity with Slack, Zoom, Google Meet, and similar
• Flexible scheduling across time zones

Nice to Haves

• Able to travel globally a few times a year for company retreats and design sessions (recent locations include Montréal, Punta Cana, and Warsaw)
• You’re inspired by data visualization pioneers including Florence Nightingale and W.E.B. Du Bois; Cleveland, Tufte, the Wickhams, Heer, and Bostock
• Interest in machine learning and statistical computing
• Time zone / work hours amenable to working closely with US-based Product team

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.