Discover rewarding remote customer success jobs throughout Europe. From strategic management to support specialists, find roles where you can excel in helping users and solving problems. Join innovative companies offering full-time positions in areas like community support, technical assistance, live chat, and email support. 🤝🌍
Over the past few years, Slite has solidified itself as one of the key players in the knowledge base space. We are praised for our ease of use, attention to detail, and stellar customer experience.
Early in 2023, we were the first to launch Ask, our AI assistant that instantly helps you retrieve the answers you need. To further expand this success, we're planning to launch a second product very soon. One that not only helps you get the answers from your knowledge base but also from all of your team's knowledge, scattered across various tools.
In this exciting phase, Slite is seeking an exceptional individual contributor to join our team as a Customer Success Manager.
The role is fully remote within Europe, helping us stay connected and reduce our CO2 footprint.
As Customer Success Manager you are working with our customer base to help them get the most out of Slite. You have a central role in the company and own the entire post-sales lifecycle. Your day to day focus will be on onboarding, enablement, risk mitigation, renewals and expansion.
But the most exciting part, you will 100% own your role and can shape it in a way that you see fit.
The foundations for Customer Success are in place, we have positive net retention, and -we're a bit biased here- we have the best customers. This unique opportunity allows you to shape the future of Slite and have a significant impact on our product(s) and our success. It's perfect for a person who loves to build and thrives in a start-up environment.
This role is ideal for someone who is comfortable working independently as the sole Customer Success Manager in the company. While you’ll be the only CSM, you won’t be working in isolation. You’ll collaborate closely with the product team to provide customer insights and help shape features, ensuring Slite continues to evolve in line with user needs. You’ll also work cross-functionally with other team members to ensure the success and satisfaction of our customers. If you’re someone who thrives in an environment where you can take full ownership and build from the ground up, this role is for you.
Here are some of the key things we are looking for.
Bonus
COO
Senior account executive
Product growth & analytics lead
Principal content marketing manager
We put a lot of care into how we work, and build Slite to enable:
Writing long form allows us to drive thoughtful discussions around key topics. Documenting our work helps us reduce meetings and create our team's collective memory.
Our work is shared and open by default in Slite. It makes each of us more autonomous, and removes frictions that come with remote collaboration.
Working async provides us with more flexibility, and makes everyone owner of their time and work.
Still, we are humans at work. We believe in real life interactions, 1:1 video calls, ideation meetings are all crucial to building trusting, long lasting relationships.
We started Slite remotely in 2017 and never looked back.
It works thanks to our strong written culture and our regular cadence of in-person meetings, about every two to four months.
🙌 Great remote habits
Started in remote, and still going strong, we strive to be an example of great remote habits. You won't find endless stand-up and hours long meetings here. We work async and socialize in sync.
🖇 Your work set up is covered
Working from home, we take care of your chair, monitor, desk and other appliances. More of a co-working person? Pick yours! Want both? No problem.
🧘 Vacation time
We know the positive impact of good holidays in remote. All employees across the world have 35 days off, plus your local bank holidays.
🎈 We see each other 3+ times a year
Some see remote as a cold way of working. Not us. We foster strong human relationships through weekly rituals and gathering at least three times a year. Offslites allow everyone to gain ownership on what's next and build stronger human connection.
🍩 Compensation
Like any startup we'll say we offer competitive compensations. This is how we do it: we built our salary model based on location, to always be in the top 25% offers of the local tech market. Our employees should feel at ease and rewarded.
🍼 Got kids?
So does 30% of the team. We're used to it. Remote gives parents work flexibly, so they can combine great family life with ambitious work.
💆 Proper mental health support with Oliva
Everyone at Slite gets on-demand access to proper mental health support & emotional growth through Oliva. Whether you want to build resilience through a series of workshops or dive right in and start therapy, Oliva is there to help you feel and be your best self.
📚 Buy any book
Are you the type of person who's always learning? We'll give you a card to expense all the books you need. Enjoy!
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We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.
As the company looks to increase momentum and scale geographically, we are looking for Customer Support Specialists to join our Customer Support Squad.
To guide and support users with their interactions on Preply, and to resolve any issues they may face by becoming a true Customer Advocate.
We want your recruitment experience with us to be as smooth and enjoyable as possible! Here’s what to expect:
Each stage is designed to help us learn more about you, while giving you insights into what it’s like to work with us. We’ll keep you updated every step of the way!
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.
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Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we’re well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide.
Join our remote-working team and start your adventure with komoot.
Do you enjoy guiding users to the right solutions? Does solving tricky problems feel rewarding? Have people told you that you can explain things clearly both in person and in writing? If so, we’d love to hear from you.
We’re looking for an exceptional Customer Support Manager to join Chris and the dedicated support team. In this role, you’ll work directly with our users, helping them solve their technical issues, answer their questions, and make the most of our product. As the first point of contact for many of our users, you’ll ensure they have an exceptional support experience and get what they need to enjoy smoother, seamless outdoor adventures.
User happiness and satisfaction have always been central to our mission, and together with the team, you’ll play a crucial role in shaping our reputation and building great customer relationships
Ready for your next adventure?
Support our users via email as well as answer their questions on all channels (tickets, forums, social media, store reviews, etc).
As the first point of contact, take ownership of customer inquiries and drive each issue toward a swift and effective resolution.
Manage cases from start to finish, from initial report and reproduction to writing bug reports and achieving resolution.
Handle technically complex and escalated cases.
Work with developers and QA to find and solve critical bugs in the wild.
Effectively collaborate and communicate with team members on tasks such as clearing ticket backlogs as they come up.
Assist with managing projects and processes that aim to improve how we support our customers.
Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
We work on a project basis in cross-functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.
We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
We use tools like Trello, Slack, Miro, Zoom, and Google Drive on a daily basis to stay connected, collaborate easily, and manage projects.
Are excited to join a customer support team for the long run to make an impact on how people experience the outdoors.
Have outstanding communication skills in German and English. Additional languages (e.g. Dutch, Italian, Spanish) are welcome.
Are open to flexible scheduling, including occasional weekend support.
Have 2+ years experience working in online or tech support, and you love it.
Have a sharp eye for identifying and reporting technical bugs, with proven experience in troubleshooting and guiding customers through resolving issues effectively.
Have experience working on improving support processes and documentation.
Can explain complex technical topics to both colleagues and customers with a range of technical expertise.
Are highly self-driven, responsible, well-organized, and able to handle competing priorities.
Are positive, curious about our users’ needs, and keen to improve their experience.
Have an interest in how AI could enhance support processes and customer experiences.
Have a passion for outdoor sports, mobile apps, wearables, or bike computers.
Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
You’ll become an essential part of our diverse and international team, with colleagues based in 19+ countries across Europe.
You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!
Costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
More about how we work here: How We Work
More about our recruitment process and FAQs here: FAQs
We support diversity and inclusivity and welcome all prospective applicants. We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!
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Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.
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Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You’ll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data.
The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations. The role is perfect for strong team players that want to have impact across the company and with our customers.
The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when you’re unsure, and take initiative when you’re passionate about a topic/solution/process.
Finally, you’ll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. We’re of the firm belief that keeping customers promises is how we’ll win and we’re excited for this role to play an integral part of the customer journey.
The salary range for this position is $85,000-$120,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
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*We are open to candidates in the UK, Australia and all of Europe
In a world where many social apps measure their success by time spent online, Raya is a technology company focused on providing utility. Our iOS only app is a tool for discovery of and access to exciting people, events, opportunities and recommendations globally. We believe that by marrying great software with a membership based community built around core values of trust, creativity, and reciprocity, we can provide solutions that have heretofore been impossible.
The experiences of our product are mirrored by the teams that support them. By providing best in class support for potential members and current members we are able to communicate our values through the voice of our team. The community support team is expected to provide unparalleled product and service information, assistance, and communication. We are looking for people who can empathize with our members and be patient and understanding of the issues they are facing. Each communication with a member should feel as personal as a message with a friend or family member. Taking the time to understand the reasoning for someone’s outreach helps us to better assist and resolve in a more effective way.
This role requires scheduling with other team members for alternating weekend/holiday coverage in order to ensure our members receive support in a timely manner.
This is a fully remote position.
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Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
The mission of a Customer Experience Specialist at Smartcat is to address our customer’s needs by offering assistance with empathy, passion, and clear communication, collaborating closely with the product team by reporting feedback and escalating issues (feature requests, bugs, etc.) as needed. By delivering excellent support to our amazing users, you’re expected to maintain a great customer satisfaction rate in this role.
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At StarTree we're a group of passionate individuals that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics.
Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building the world’s most comprehensive and accessible cloud analytics system.
StarTree is seeking an experienced Technical Support Engineer located in Europe, who craves a challenge and feels energized to roll up their sleeves and help realize StarTree's potential and solve big problems.
Technical Support Engineers work at the intersection of StarTree’s engineering, sales, and customer success teams and drive customer success by helping identify and resolve critical issues in their production and pre-production environments.
In this role, you’ll interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Pinot and the broader StarTree Platform. You will be hands-on in fixing issues seen by StarTree customers. This may include contributing fixes back to the open-source community. You’ll build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.
StarTree recently announced our Series B Funding with investment from GGV Capital, Sapphire Ventures, Bain Capital Ventures, and CRV. We have been named one of The Information's 50 Most Promising Startups and one of CRN's 10 Coolest Cloud Computing Startup Companies of 2022!
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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We operate multiple SaaS platforms in the B2B Lead Generation space, with team members located throughout North America and Europe.
We're looking for an experienced Client Success Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams to manage and constantly improve the customer experience.
The ideal candidate is very passionate about customer service and has a natural desire to provide prompt, friendly, helpful, and professional support. A solid technical background is preferred - you don’t need to know how to read or write code - but you understand basic technical terminology and can have a comfortable conversation with a SaaS company about what they do and their business objectives.
This is a long-term, remote position. Preference will be given to candidates able to work within Western European or North American time zones. A reliable internet connection is required. We offer a base pay + performance-based commission.
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Our tool, Dradis Framework, is used by 1,000s of hacking experts in over 40 countries around the world. We're looking for folks who like to solve problems and build a business and product that people genuinely love to interact with.
We're small, self-funded, profitable, and have been in business for years.
The Success team at Security Roots works closely with our users to ensure they're getting the most out of their Dradis subscriptions. This starts with driving a successful onboarding and continues through to renewals, expansions, and quarterly check-ins to share updates and gather feedback.
You'll be a trusted and key member of our team, and this is (some of) what you'll end up doing on a day-to-day basis:
This is a full-time position for the right candidate, and it has an immediate start date. Work 100% remotely on a flexible schedule where reasonable overlap is expected with both EU and, importantly, US business hours.
We're looking to hire our 10th full-time employee, an organised and caring success manager.
In this role, you will learn a ton and be part of a small, global, and user-centered company. You'll have the opportunity to make a difference in the lives of 1,000s of ethical hackers. Plus, as a small team, you will have a lot of choices about what to work on, and there are still a lot of untapped opportunities for you to grow as the company does.
Our founder, Daniel, presenting at the BlackHat conference.
Ideally, you've held a remote position before, or you've held a similar position of responsibility in a traditional organization but now are looking to improve your work-life balance.
You are a well-rounded individual, work is not everything in life, you may have a family and social life. You work hard when it's work time and are able to switch off when it isn't.
You're comfortable communicating with others verbally and in writing. Our team is spread across the world, and so are our users.
You prefer not to be pigeon-holed in a single area and enjoy working on multiple aspects of the client success journey. Our 100% user focused approach resonates with you.
You are organized, like to be on top of your responsibilities and don't let things slip through the cracks. You're able to manage your time effectively and prioritize tasks. You will be sure to slip the word "cylon" somewhere in your application.
You take initiative and ownership to see things through to completion. You are able to manage yourself and don't need heavy direction to get things done.
You like to continuously hone your skills, share your knowledge, propose new ideas, and create solutions for a variety of problems.
If you're curious about IT Security, and the ethical hacking world, come and join us. You'll work with some of the best InfoSec teams in the world.
IMPORTANT: please make sure you read the main careers page at least once before continuing.
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The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Operational follow-up:
Community Moderation:
Management & Coordination :
to new actions (new releases, system update, new policy etc.)
Mobile Support:
Regional Operation Support:
Plus
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Our software and services aim to provide a seamless experience, but when things don’t go as planned, our customers rely on us for help. Happiness Engineers are the frontline heroes ensuring we deliver the best experience for our users. Their role is crucial because they interact with our customers the most and make the biggest impression in their time of need.
Whether your background is in technical support, customer success, engineer or you’re someone who cares deeply about creating a world-class customer experience, we want to hear from you. Interested in learning more about how our team works? Check out what Happiness Engineers have to say about their work ( https://happinessengineer.blog/).
While the above skills are essential, an ideal candidate would also possess the following:
If you're passionate about WordPress, love solving problems, and thrive in a dynamic environment where growth is the name of the game, we want you on our team!
Salary range: $40,000-$75,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.
We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.
We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission: We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.
We believe in Open Source, and the vast majority of our work is available under the GPL.
We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.
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We're building a platform to creates sales experiences that drives revenue. We do this by making it easy to create beautiful, interactive collateral with analytics on what buyers are interacting with, payments, e-sign, easy integration into your CRM, and all the other functionality you wish your old PDF documents had. We have made a beautiful product that solves a real market need, and that in turn has made us a strong business with a multi-million dollar ARR, consistent growth and incredibly low churn. It's now time for us to scale this growth and we want you to come and be part of it.
As a Customer Success Associate, you’ll be a key player in helping our customers unlock the full potential of Qwilr. From smooth onboarding to ongoing support, you’ll ensure both new and existing SMB/Mid-Market customers have the best possible experience with our platform. You’ll guide trial users, helping them understand how Qwilr can transform their workflow, and manage a portfolio of customers, ensuring they continue to see value as they grow with us.
Note: This role is open to folks within Europe in the GMT+2 timezone.
To read more about our team and perks, head to https://team.qwilr.com/Customer-Success-Associate-Europe-October-24-gtDPUSiOSDCR
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Salesflow is a leading platform designed to help sales teams, agencies, and growing SMBs accelerate their lead-generation process. We empower businesses to grow and succeed in the digital era. Specializing in LinkedIn outreach, we create strategies that foster engagement, build lasting relationships, and deliver outstanding campaign results for our clients.
We’re excited to announce an opportunity for a dynamic and organized Customer Success Specialist to join our expanding team. We'd love to hear from you if you're proactive, enthusiastic, and ready to make an impact!
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As our Customer Success Specialist, you’ll be responsible for a portfolio of 50+ client accounts and any others as assigned in the Europe region. You'll help clients optimize their LinkedIn outreach and drive maximum value from our services. You'll be the go-to person for clients, ensuring their goals are met and their businesses grow through strategic outreach initiatives.
Responsibilities:
- Manage and nurture a portfolio of 50+ client accounts, ensuring they achieve their desired outcomes.
- Guide clients through onboarding, ensuring they understand our platform, workflows, and outreach strategies.
- Monitor and report on the performance of outreach campaigns, providing insights and suggestions for improvement.
- Work closely with clients to help them maximize their LinkedIn ROI, optimize outreach efforts, and troubleshoot and escalate issues as appropriate
- Act as a client advocate within the company, providing feedback to internal teams on product improvements.
- Conduct regular check-ins and QBRs with clients to provide updates, share best practices, and strategize the next steps.
- Assist with the renewal process and identify upsell opportunities when clients are seeing great success.
- Contribute to CS strategies and initiatives to drive results and streamline processes
—
You’re passionate about customer success and are eager to help businesses grow through strategic LinkedIn outreach. While you may not have tons of experience yet, you’re a fast learner, proactive, and ready to jump in and make an impact!
Qualifications:
- Bachelor's Degree or Equivalent – You've got the credentials and the knowledge to back it up 🎓.
- 1 to 4 Years of Customer Success Experience – You’ve been there, done that, and are ready to take your expertise to the next level.
- A Love for Customer Success, automation, or lead generations– Whether it's diving into client strategies or crafting creative digital solutions, you’re all about delivering results.
- Top-Notch Communication Skills – Whether writing a clear and engaging email or leading a conversation with clients, your communication game is strong, impactful, and maybe even a little funny 😉.
- Leadership Extraordinaire – You know how to inspire, motivate, and guide a team toward success—plus, you give out high-fives like a pro 🙌.
- Multitasking Maestro – Juggling multiple client accounts? No sweat. You stay organized, detail-oriented, and always ahead of the game 🎯.
- Collaboration Whiz – Teamwork is your jam! You know how to work with others to get the best results and love contributing your unique ideas to the mix.
- LinkedIn Savvy – You get the basics of LinkedIn and understand how businesses can leverage it to grow. (If you know a hack or two, even better! 😉).
- Problem-Solving Genius – Tackling challenges with creativity and a "can-do" attitude is your specialty. You think fast, act smart, and get things done.
- Empathy Champion – You truly understand people. Whether it’s clients or team members, you can step into their shoes and deliver with empathy and understanding.
- Eager to Learn – You’re hungry to learn and grow in a fast-paced, client-driven environment. Every new challenge is an opportunity; you're ready to dive in headfirst.
Nice to have:
- Experience with LinkedIn and Sales Navigator (you’re basically LinkedIn famous)
- A knack for cold emailing and sales strategies (without sounding spammy!) experience in salestech space
- Knowledge of CRMs like HubSpot, Salesforce, or Pipedrive (you speak fluent CRM)
- Zapier integration wizardry (or, at the very least, apprentice-level skills)
- Familiarity with the European market and outreach strategies
- Full-Time/ Contract
- Fully Remote (must be able to work from 11 am - 7 pm London time zone GMT+1)
- Competitive salary and benefits.
- 100% work environment with regular team-building activities
- 23 days PTOs + bank holidays + 7 sick days
- Monthly training and knowledge boost opportunities to help you develop your skills.
- Opportunity to grow with a dynamic and innovative team.
- A chance to help businesses succeed and see tangible results from your efforts.
- Location: Remote (must be able to work from 11 am - 7 pm London time zone GMT+1)
If you’re ready to advance your career in customer success and help businesses achieve amazing results with LinkedIn outreach, we’d love to hear from you!
Apply now and let’s grow together!
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At Enode, our mission is to accelerate the transition to a sustainable energy system by connecting and optimizing the world’s energy devices. A fully renewable energy system is dependent on flexible demand that can adapt to the intermittent supply from wind and solar. To create this flexibility, we need to connect to and control the fast-growing demand coming from electric vehicles, heat pumps and other energy hardware. This is what we’re doing at Enode. Our APIs power the next generation of green energy apps, with our customers representing over 250 million consumers worldwide. Yet, we’re still at the start of our journey, and we want exceptional people to join us.
Enode is looking for an CSM/Implementation Consultant to join our Strategic Accounts team. You will work closely with our customers and help them build cutting-edge energy management applications that save the end-user money and help balance the grid.
Enode works with a range of customers from many of the largest energy retailers in the world to leading energy management start-ups and scale-ups. As a Strategic CSM you will be responsible for:
To succeed at Enode you should be passionate about our mission. You should be excited about electrification and the opportunity to use digital consumer products and software to help the transition to a net zero energy system. We’re looking for someone who has:
As a startup, we want to attract the best candidates with the highest potential for growth and impact. If we think you’re a fit, note the seniority and responsibilities for this role can be tailored based on your experience.
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Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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June is the next-gen analytics for B2B SaaS companies. We provide everything a B2B SaaS needs, from enrichment, to account-level analytics, and deep CRM integrations.
Analytics products are normally technical and intimidating, we're building an experience that is simple and approachable.
If you want to give the product a try you can sign up from here and see our demo account
This is a glimpse into how we build products, and here are our engineering principles, and how we work overall. We move fast and take initiative. So will you.
Your primary responsibility is to ensure our customers realize the value from the investment they have made in June. In order to accomplish this, you will work to ensure that our product and its capabilities are used correctly. Effectively, you’ll need to become a customer's trusted advisor. You will partner closely with Sales and Support to make sure that the whole customer journey is positive. You will also amplify the voices of the customers by driving continuous feedback into our Product team.
What you’ll do:
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At Tempo, we’re on a mission to help teams build better, together. As creators of top-selling Atlassian Marketplace apps, we support more than 29,000 customers, including a third of the Fortune 500 companies, and collaborate with hundreds of Solutions Partners globally. Our solutions enable teams to focus and optimize around their highest priorities by orchestrating creation and delivery.
Since our inception in Iceland in 2009 with our popular time-tracking solution, we’ve expanded our product suite to include resource and capacity planning, project cost tracking, project and program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution favored by product management teams, and ALM Works, creators of the Structure for Jira suite. In 2023, we further expanded our portfolio by acquiring LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).
We envision a world where everyone inside an organization works harmoniously on the most impactful opportunities aligned with their mission. Join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us?
As a Partner Customer Success Manager at Tempo, you will be responsible for managing both Channel Partner and direct Customer relationships. You will drive a best-in-class customer journey, from onboarding to renewal, for our largest clients, including Fortune 500 companies. You’ll play a pivotal role in empowering customers and partners to optimize their strategic portfolios, leveraging Tempo’s suite of applications across ecosystems.
Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Smartcat develops collaboration software that allows a multi-sided marketplace of brands, agencies, and freelance linguists to translate content together. Supported by our integrated payment and translation automation engines, our suite becomes the central hub for localization work. Your mission is to own a portfolio of 15-20 Strategic Accounts, driving utilization, adoption, and expansion across the enterprise.
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At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.
If that sounds interesting to you and you…
....then please read on!
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
A Plus
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance. If you are outside of the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if we feel you may be a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Interview with future colleagues: This final interview will be with members of the team you will be working with and collaborating closely with daily. This is a great chance to ask any final questions about the role, team culture, and department.
Pay Transparency Notice: Salary and all other total compensation information (bonus eligibility and benefits) will be discussed in detail during the hiring process.
$50,000 - $50,000 USD
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ElevenLabs is a growth-stage startup that has built the most advanced AI voice models and AI voice products (text-to-speech, audiobook creation, dubbing, and the voice library).
We launched in January 2023 and have since reached over 1 million users and partnered with the world’s largest publishers (The New Yorker, The Washington Post, The Atlantic), media companies (Super Hi-Fi, D-ID, Futuri), and gaming studios (Paradox, Cloud Imperium Games, Don’t Nod). We are backed by the leading names in tech and AI (Nat Fridman, Daniel Gross, Andreessen Horowitz, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, Deepmind & Inflection co-founder Mustafa Suleyman, and many others).
We have a unique mix of in-house cutting-edge machine learning research (led by our co-founder Piotr, who was previously a researcher at Google) and strong product-led traction (led by our co-founder Mati, who was at Palantir before and after the IPO).
We have recently concluded our successful Series-B funding round and are hiring to double down on our initial traction to make ElevenLabs a truly generational product company and research lab.
Join us in shaping the future of voice technology.
You will enjoy the role if you enjoy doing the following:
We are a young company of highly motivated individuals who work together while being spread across the globe. Each one of us is driven by the pursuit of excellence, supporting one another while taking ownership of our outcomes, and exploring uncharted territories. To thrive in this environment, you embody these attitudes: You are passionate about text-to-speech AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. You are a highly motivated and driven individual with a strong work ethic.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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👋 Hello, we are itrinity, a rapidly expanding SaaS portfolio operator based in ****Slovakia 🇸🇰 and Czechia 🇨🇿, with a mission to build an ever-growing portfolio of highly profitable SaaS businesses. We’ve been profitable since day 1 and growing over 30% in EBITDA (YoY) for the last 5 years.
Our team is comprised of more than 60 highly-skilled professionals dedicated to building our SaaS products every day. At itrinity, everyone has the opportunity to take part in our innovative portfolio ESOP (Employee Stock Ownership Program), ensuring that we all grow in tandem with the company!
We are proud to serve more than 6,750,000 users worldwide, including renowned companies like Apple, Cisco, BMW, and even NASA 🚀.
💡 If you prefer a full-length version, check out: About us (our story).
You'll play a pivotal role in ensuring our users' success, collaborating closely with your teammates to address both routine customer questions and complex challenges, investigating tech issues, and reporting them to our developers.
We're looking for a tech-savvy person who will be happy to help our customers with their questions regarding our SEO tools, email verification and warming up tools, and uptime monitoring via chat and email support. Good communication skills, patience, and flexibility are necessary.
We’ve been growing over 30% EBITDA YoY for more than 5 years already. We are eager to make our products even more profitable, as well as to acquire new products. We are a mature and stable company and we are looking for a long-term partnership. Would you like to grow with us and enjoy success together? Join our team!
UptimeRobot - Global market leader in uptime monitoring
Mangools - SEO tools for busy people
EmailListVerify
WarmUpInbox
There are countless reasons to choose us as your next work adventure. However, these reasons might be quite different than the ones you are used to seeing. We like to embrace these differences.
So, what do you think? Are you interested?
⭐ You can also read our Company playbook to better understand our “culture”, how we communicate, cooperate, and deliver results.
🗣 Interested in this position? Send us an email at [email protected] (referencing the specific position you wish to apply for and attach your CV or LinkedIn profile link) and we will get back to you ASAP.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.To achieve this mission, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.
Bending Spoons is a demanding environment: We’re extremely ambitious and we ask a lot of ourselves and one another. While this tends to lead to fantastic learning, achievements, and career growth, it also requires a significant commitment. So if you like the role and are ready to give your very best, don’t hesitate to apply.
We welcome applications in English and Italian. If you pass our screening, we’ll ask you to take on a few tests that assess how you approach unfamiliar problems. If you’re successful with those, we’ll invite you to a series of interviews.Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment any applicant and we provide reasonable accommodations for an applicant with disabilities, which can be requested at [email protected].Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
We know how important it is for retailers to be efficient and this is why we built an end-to-end automation platform to manage inventory and operations from one single place. Our cloud-based technology allows marketplaces of any size to scale by letting us handle the complexity of the business so that they can focus on growing their business.
We’re a rapidly growing team that brings together people from all over the globe taking collaboration to another new level. We encourage our people to go above & beyond and shoot for the stars and we welcome explorers, curious and disruptive people.
Onport is looking for a Technical Support Specialist who will be responsible for supporting our customer base from a product knowledge and technical standpoint through our Support System, post launch as well as throughout their onboarding journey with Onport.
You are expected to reply to client queries in our support system, identify the underlying issue and fixing it to the best of your abilities, documenting troubleshooting workflows, or conveying the message to the development team.
You will also be responsible for writing technical documentation on Onport’s technical features (API and webhooks) so that clients know how to use them without the need to rely on support.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Bonus points:
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
