Customer Success

Who we are

At Help Scout, we’re on a mission to help businesses delight more customers. We’ve been on this journey since 2011, and today more than 12,000 companies use our platform to provide outstanding customer support. We’ve been fully remote from the beginning, and have a team of 140+ people all over the world.

We love crafting beautiful products and growing a business together, but we're also trying to do something bigger. We're building a company that brings out your best and leaves the world a better place — a company that seeks balance between profit and purpose. That's why we've been a Certified B Corporation since 2019 and have pledged 1% of our equity back to the community.

Help Scout’s success hinges on hiring talented, high-accountability people who want to be part of creating a culture where we all feel challenged and supported to do our best work. We hope that excites you to join us!

Company values

Happy to Help

Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.

Craft over Convention

Our success relies on the quality and craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.

Progress not Perfection

Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.

Own the Outcome

Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.

Read more about how we define, share, and live these values here.

As a Technical Support Specialist, you’re at the heart of what drives us — our customers. You’ll have a considerable impact on the company in a number of ways. You’ll help customers learn the best way to use Help Scout for their team. You’ll be a voice for the customer, ensuring the company is learning from customer experiences with the product (both good and bad!). And as a member of the Customers Team, you’ll help our team develop and refine systems to make sure we’re always improving.

Our ideal hire is motivated by what we’re doing as a company, believes in the value of quality technical support, and is eager to contribute to the success of our customers. As someone who is first in line to help, your understanding of the product and our customers will be incredibly valuable.

About the role

The entire team works out of the main queue, so you’ll spend much of your day helping potential and current customers via email. If you’re curious to hear how our team works together, check out this webinar. While email support will be the majority of your day, everyone on the team helps out in Beacon chat, and you’ll also hop on impromptu calls with customers when needed.

You’ll become an expert in all areas of the product. You’ll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at Help Scout. We’ll help set you up for success to become a mindful, contributing member of our support team. Specialists help a minimum of about 250 customers a month, but we won’t overburden you with quotas, empty policies, or unnecessary procedures. Doing what’s in the best interest of the customer is at the heart of what we do.

Career Growth on the Customers Team

The Customers team is a vocal and respected advocate for the customer at Help Scout, and we value strong collaboration with other teams, including Engineering and Product, Marketing, Sales, and People Ops. We care about your career development as a support professional, and we’ll make sure you’re developing skills and knowledge that will serve you for years to come. We actively promote from within the Customers team - both for managers and specialists.

Just the Facts

• This is a full-time, remote position. You’re someone who thrives working autonomously and don’t need much (if any) oversight to get things done.
• For this role, we are only able to hire in UK, Spain, Ireland, and The Netherlands.
• We are looking for someone who can work Monday through Friday, European time zones.
• Expected Compensation:
• Ireland, Netherlands and Spain: 62K-79K Euros
• UK: 57K-68K GBP

About You

• You take initiative and ownership to see things through to completion. If it needs doing, you do it.
• You’re eager to take on challenges. When you don’t know something, you embrace the chance to grow and get better. Former teammates and managers would call you resilient and balanced.
• We work together as a team, and that means we encourage each other to improve as a team. You are self-sufficient and love the challenge of solving problems and learning new things.
• You have some experience working in Support or Success. You’re passionate about support and the important role it plays in a company, and you’re excited to build a customer-centric career.
• You welcome an environment where you can do great work independently.
• You’re patient, an active listener, and you’re naturally curious with a strong desire to learn.
• You’re an incredible communicator, fluent in written English. Your writing is clear and simple.
• Your empathy and self-awareness help you intuitively and proactively solve potential customer troubles. You’re a problem solver who goes out of their way to help people - always.

About the Process

1. Value add - you'll meet with our Support Manager, Alyson, to talk more about the role and your experience.
2. Technical Screen - you'll meet with a Support Manager and a member of our Technical Support team to dive deeper into your experience.
3. Logistics - Erika on the Recruiting team will walk you through compensation, benefits, timeline, and company culture.
4. Project - we’ll give you a take-home project (we’ll pay for your time), then you’ll present it back to the team.
5. Final Chat -you’ll chat with another 1-2 people on the team, who will vary depending on what else we’d like to learn about you.
6. References - we’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible.

Perks & Benefits

Help Scout offers a variety of perks and benefits to support you and your family. Our offerings include healthcare coverage, wellness resources, and so much more. Visit our careers page to learn more.

Hiring Guidelines:

All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Additionally, because Help Scout is a fully remote company and we hire from many countries, we do not sponsor visas. Help Scout teammates need to be authorized to work from their home location.

For our Sales roles, we are only able to hire in the United States.

For other roles, we are only able to hire in the following countries: United States, Canada, Australia, Ireland, Netherlands, Poland, United Kingdom, Denmark, Italy, Spain.

We’re working on expanding this list. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.

To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

A note on the use of AI in our interview process

While we understand that AI in an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.

On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.

About Help Scout

We're on a mission to help businesses delight more customers. We love crafting beautiful products and resources to solve that challenge, but we're also trying to do something bigger. We're trying to build a company that brings out your best and leaves the world a better place — a company that seeks balance between profit and purpose. That's why we've been a Certified B Corporation since 2019, have pledged 1% of our equity back to the community, and have been remote since day one, now with 140+ people in 115 cities worldwide.

To learn more about who we are, visit the About page.

Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

What we do

At Kentik, we take great care of our Customers to ensure they get the most value out of our relationship and Products. We strive to build long lasting, deep relationships and be there for them throughout our joint success journey. This role establishes and maintains ownership of the entire Customer experience including initial onboarding, adoption, ongoing cadence, as well as managing renewals. You will be the proactive outreach owner for your entire book of business, and have the chance to work with really exciting companies using Kentik. Additionally, the role is a key contributor to identifying expansion and upsell opportunities, with joint responsibility together with the sales team over those opportunities.

Are you outgoing, detail oriented, emotionally intelligent, and know how to balance competing priorities? If so, let’s have a conversation about joining Kentik’s growing Customer Success Division. This is an exciting opportunity for anyone looking to join a scaling, growing, and nurturing team of Success professionals.

What you'll do

• Identify and foster key customer champions across different parts of the customer organization and take responsibility for the customer’s long-term health and success
• Support customers through the Kentik Customer Journey: from on-boarding through adoption, to renewal and growth
• Establish and maintain rapport with all assigned accounts
• Work closely with your team of Network Intelligence Advisors, Account Executives, Sales Engineers and Kentik Leadership to ensure customers have an optimal experience and achieve their desired outcomes
• Identify and call out account risks
• Capture key customer needs, translate them to internal tasks, and execute
• Aim to become each customer’s trusted advisor by displaying a high degree of emotional intelligence and being each customer’s advocate back to other Kentik teams
• Ability to work in a customer-first, team collaborative setting, supporting other team members and sharing what is working as well as what could be improved
• Travel on-site to key customers as needed

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years of Customer Success Management / Account Management experience
• Must be based in Europe - preferably in the UK
• High degree of proficiency in Salesforce CRM, Google Suite, Modern SaaS CS tools (Catalyst.io, Pendo, Looker, etc.)
• Clear communication abilities, and choosing the right mode of communication naturally (email, phone, messaging, etc.)
• Ability to speak with authority and lead customer meetings to favorable outcomes
• Previous SaaS experience required
• Revenue recognition experience in a SaaS framework is a strong plus
• Emotional intelligence, ability to pick up interpersonal, unspoken communication and leverage these to drive better outcomes
• A “get it done” mindset
• Enjoy what you do and bring your unique experience to benefit both the team and our customers
• Ability to travel within Europe up to 25% of the time

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Come work with us

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.

We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.

Come as you are!

You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote

About AppFollow:

AppFollow empowers mobile app developers, product managers, marketing, and customer support teams worldwide with tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insight Generation. Our goal is to enhance productivity and drive measurable success for our customers.

We are looking for an experienced Customer Success Manager to drive retention and growth among our Enterprise customers in Europe and APAC. This role requires a proactive, strategic mindset, strong relationship-building skills, and the ability to guide customers toward achieving their business goals with AppFollow.

What You’ll Do:

Manage a portfolio of Enterprise customers, ensuring high retention and growth.

Understand customers’ business needs, goals, and KPIs to drive measurable value.

Lead onboarding sessions and act as a trusted advisor for long-term success.

Analyze key metrics, NPS surveys, and account health to anticipate risks and opportunities.

Collaborate cross-functionally to secure renewals and drive expansion.

Work with Product and Engineering teams to ensure AppFollow is effectively configured.

Share best practices to help customers maximize value.

Highlight customer successes by collaborating with Marketing on case studies.

What We’re Looking For:

3–5+ years of experience as a Customer Success Manager.

Fluent in English and Russian; any additional language is a plus.

Proven track record with enterprise-level customers.

Excellent communication and interpersonal skills, including C-suite engagement.

Highly organized, proactive, and able to manage a large account portfolio.

Strong product knowledge; able to translate technical features into business value.

Experience leading customer advisory boards or product feedback sessions.

Customer-focused, empathetic, and detail-oriented.

Confident communicator, written and verbal.

Able to prioritize, multitask, and collaborate cross-functionally.

Problem-solver with a passion for building long-term relationships.

Team management experience is a plus.

Success in This Role Means:

Increased feature adoption across accounts.

Improved customer health scores.

Higher NRR through reduced churn and expansion.

Proactive risk identification and resolution.

Why Join AppFollow:

Work in a growing, global SaaS company focused on customer success.

Collaborate with a diverse, remote-first team.

Make a direct impact on retention and satisfaction.

Own strategic programs that scale success across thousands of customers.

Participate in our employee stock option program—everyone has a stake in our success.

If you’re passionate about helping customers succeed and thrive in a fast-paced, global environment, we’d love to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

€50–70K base, phantom stock + performance incentives

At tl;dv, we’re helping companies unlock the full power of their meetings - turning conversations into insights, alignment, and action.

As we double down on our expansion across Europe and the US, Customer Success is key to ensuring our users not only adopt tl;dv - but turn it into a critical part of how they operate.

We’re looking for someone who’s passionate about helping others win, building scalable systems, and making customers feel genuinely supported.

If you believe CS is not just about churn and NPS, but about building trust, creating delight, and becoming the user’s voice in the company, this role is for you.

Our goal isn’t just to grow accounts - it’s to create champions who never want to switch 🎯

This isn’t a ticket-chasing job. We’re looking for someone with the heart of a customer advocate and the mind of a commercial operator. You’ll help define what great CS looks like at tl;dv.

What You’ll Do

You’ll work directly with our Head of Sales, Growth, and Founders to:

• Own the onboarding and success journey for international customers - initially focused on EMEA & North America, with future scope to expand to APAC
• Build and scale repeatable CS playbooks across customer tiers (from PLG to high-touch)
• Proactively manage product adoption, usage health, revenue expansion, and renewal readiness
• Design and lead product education sessions, onboarding calls, and customer webinars
• Serve as the bridge between Sales, Product, and Support, bringing user insights directly into roadmap and GTM decisions.
• Collaborate with Sales to surface upsell and expansion opportunities
• Own CS analytics - tracking activation milestones, CSAT, usage health, and NRR

What Success Looks Like

✅ 80% of new accounts activated within 14 days

✅ Portfolio NRR above 115%

✅ Playbooks built and implemented for key segments within 3 months

✅ Customer love: High CSAT, low churn, strong referrals

Who You Are

• 3–5 years in Customer Success, Account Management, or a similar role in SaaS
• Experience working in PLG or hybrid GTM motions
• A systems thinker who loves building processes and scaling through tools
• A clear communicator who builds relationships with empathy and credibility
• Comfortable working cross-functionally - you’re the internal champion for the customer
• You get energy from solving ambiguous, meaty user challenges

Bonus Points If You...

• Speak multiple European languages (English required; German, Spanish or French a plus)
• Have experience with tools like HubSpot, Mixpanel, Common Room, or Planhat
• Have a background in onboarding, growth, or customer education
• Can share a story where you moved the needle on product adoption or NRR

The Opportunity

You will heavily impact shape how tl;dv scales globally and have the chance to grow into Head of CS or a strategic commercial role as we expand.

You’ll get full support from day one - proven onboarding templates, tools that work, and an open door to founders and GTM leaders.

🤗 We're looking to hire our early team heroes who are in for the long run!

The more care and personality you put into the application, the higher chance that we'll come back to you very fast.

Please make sure to share your LinkedIn profile. Short video introductions are a big plus 🙌

🚀 How to submit your application 👩‍🚀👨‍🚀

‼️ Important:

The more care and personality you put into the application, the higher chance that we'll come back to you very fast.

• Please make sure to share your LinkedIn profile.
• Short video introductions are a big plus 🙌

**Send an E-Mail to team@tldv.io with more info about you why you're interested in joining the Squad, and what role you're looking to play.

The product

June is the next-gen analytics for B2B SaaS companies. We provide everything a B2B SaaS needs, from enrichment, to account-level analytics, and deep CRM integrations.

Analytics products are normally technical and intimidating, we're building an experience that is simple and approachable.

If you want to give the product a try you can sign up from here and see our demo account

This is a glimpse into how we build products, and here are our engineering principles, and how we work overall. We move fast and take initiative. So will you.

This role

Your primary responsibility is to ensure our customers realize the value from the investment they have made in June. In order to accomplish this, you will work to ensure that our product and its capabilities are used correctly. Effectively, you’ll need to become a customer's trusted advisor. You will partner closely with Sales and Support to make sure that the whole customer journey is positive. You will also amplify the voices of the customers by driving continuous feedback into our Product team.

What you’ll do:

• Take up to 15/20 customer calls per week
• Jump in to help the support team on the toughest requests
• Proactively monitor and engage customers to drive increased value from June’s analytics
• Build and own relationships across a full book of business and embody the trusted advisor role
• Drive product adoption, customer satisfaction, and overall influence on customer health scores
• Proactively nurture customer accounts to identify revenue expansion opportunities and ensure successful renewals
• Flag and proactively mitigate churn risks within a book of business
• Translate customer insights into actionable feedback for our product and go-to-market teams
• Run monthly themed office-hours to improve customer engagement and satisfaction

About you

• Excellent listening skills, customer-centric mentality and empathy towards users and customers
• Excellent English level
• 1+ years experience in a B2B or B2B2C SaaS company
• Experience in working cross-functionally daily. Being the bridge that connects the users with the rest of internal teams (Customer Support, Sales, Product, etc)
• Strong written and verbal communication skills
• Be a quick learner and have the ability to collaborate in a constantly evolving environment
• Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
• Experience or high curiosity about the SaaS space

About us

• You'll join Ferruccio 🇮🇹, Vinayak 🇮🇳, Pranav 🇮🇳, Enzo 🇫🇷 , Adis 🇮🇪, Dan 🇪🇸 and Alberto 🇮🇹
• We're backed by some of the best investors in the world like Y Combinator and Point Nine
• You will grow fast and work at scale - we process millions of data points per day

US & Europe Remote; US Remote

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.

The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.

The Company

DataHub is the leading AI & Data Context Platform, trusted by more than 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Built with the strength of an open-source community of 13,000+ members, our metadata graph technology provides unmatched scalability, extensibility, and in-depth visibility into AI and data assets.

Our SaaS offering, DataHub Cloud, delivers AI-powered discovery, observability, and governance — empowering organizations to accelerate time-to-value, ensure AI reliability, and bring order to data chaos.

We’re growing fast, and we’re looking for people who are as customer-obsessed as they are technically strong.

The Role

We are seeking a gifted and resourceful Customer Centric Engineer (CCE) to serve as the bridge between our customers and Engineering teams. This is beyond traditional support — it’s a hybrid role where you’ll provide advanced troubleshooting, help guide onboarding, and partner with Engineering and Product teams to shape both the customer experience and the evolution of DataHub itself.

What You’ll Do

• Provide advanced technical support to our growing customer base via multiple channels (Zendesk, Zoom, Slack).
• Troubleshoot complex issues spanning software configuration, networking, and integrations — including analyzing logs, reproducing issues, and debugging code.
• Ensure our customers achieve fast and lasting success with DataHub.
• Act as a trusted advisor, helping customers optimize their usage and proactively address gaps or inefficiencies.
• Collaborate with product, engineering, and ingestion teams to resolve escalations and improve product functionality.
• Monitor customer health metrics and advocate internally (alongside our Customer Success team) for improvements based on customer feedback.
• Contribute to customer-facing resources: FAQs, troubleshooting guides, training materials, and knowledge base articles.
• Continuously expand your technical skill set through training, certifications, and self-directed learning.

What You’ll Bring

• 5+ years of experience in software engineering, data engineering, or supporting complex enterprise applications.
• Expertise and understanding of Python; general understanding of frontend technologies like React, TypeScript, JavaScript, etc.; experience with data pipelines, ELT processes, and the modern data stack.
• Proficiency with SQL and enterprise data platforms such as Snowflake, BigQuery, dbt, Airflow, Tableau, or Looker.
• Solid understanding of networking, system architectures, and cloud platforms (AWS, Azure, GCP). Understanding of (and experience with) modern orchestration technologies (Kubernetes, GKE, AKE, Docker, etc.)
• Experience with UNIX commands and system administration/navigation
• Experience troubleshooting and debugging code in enterprise environments.
• Excellent written and verbal communication skills — able to explain technical detail clearly to customers at all levels.
• A passion for helping customers succeed and a mindset rooted in collaboration and empathy.
• An appetite for working in a fast-paced startup environment.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Why Join DataHub?

• Direct impact: Shape the Support function and influence the customer experience.
• Technical depth: Work across software, data platforms, cloud, and modern DevOps.
• Growth culture: A collaborative, diverse, and inclusive environment where learning never stops.
• Competitive package: Salary, health benefits, and equity. You’ll have an ownership stake in the company.

Benefits and Perks

We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth.

Competitive compensation

We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it.

Equity for everyone

Every team member receives an ownership stake in the company. When we grow, you grow with us.

Remote Work

All roles are remote unless otherwise specified in the job description. Review the job description to confirm if the role you are interested in is remote or hybrid.

Location flexibility

Home office, coworking space, or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time.

Comprehensive health coverage

Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents.

Flexible savings accounts

We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs.

Support for every path to parenthood

Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure.

Time off that works for you

We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life.

Why Join Us

DataHub is at a rare inflection point: we’ve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way.

By joining our team, you’ll:

• Tackle high-impact challenges at the heart of enterprise AI infrastructure
• Ship production systems that power real-world use cases at global scale
• Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world
• Build the next generation of AI-native data systems, including conversational agents, intelligent classification, automated governance, and more

If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!