Posted on: 
June 9, 2024

Mid-Market Account Executive

Job Description


ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.

ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!

At the heart of ROLLER is our team - which consists of 150+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it…and are looking for like-minded people to join us on this amazing journey!

About the Role

We are looking for an experienced sales professional to join our growing team as we continue our success with larger brands. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your business development partner. You will research net new prospective customers, identify upsell opportunities in existing brands and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential.

What You'll Do

  • Develop and execute strategic plans to acquire new enterprise-level customers while nurturing existing relationships to identify upselling opportunities.
  • Know our market and be a trusted advisor to prospects' senior leadership.
  • Conduct in-depth discovery sessions to fully understand the strategic needs of prospects and deliver compelling presentations that demonstrate the ROI of ROLLER's solutions for their business needs.
  • Manage the entire sales cycle, from lead generation to close, ensuring you meet or exceed your quarterly and annual sales targets.
  • Collaborate with cross-functional teams to formulate and implement effective sales strategies and customer success initiatives.
  • Achieve quarterly and annual revenue goals while maintaining accurate and timely customer, pipeline, and forecast data.

About You

  • You are based in London.
  • You thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
  • You have a Bachelor’s degree in Business, Marketing, Sales, or a related field.
  • You bring a minimum of 5 years of SaaS sales experience, ideally within a similar industry.
  • Your track record of consistently exceeding sales quotas speaks to your strong sales acumen and commitment to results.
  • As a strategic thinker, you are adept at understanding customer needs and aligning them with product offerings to maximize customer satisfaction and revenue growth.
  • Excellent communication and interpersonal skills enable you to thrive in a collaborative team environment.
  • You are willing to travel as needed and are proficient with CRM tools like Salesforce, Gong, Microsoft Office, and Google Suite.
  • Drive, grit, and being a team player are integral to your success.

Additional Skills

  • Thrive in a fast-paced environment with the ability to prioritize and multitask effectively.
  • Self-motivated and self-directed; quick to learn and adapt to new processes.
  • Capable of working in dynamic environments where requirements are not always clearly defined, and priorities can change frequently.
  • Excellent attention to detail, ensuring precise documentation and follow-through.
  • Strong English communication and documentation skills.
  • Comfortable supporting and collaborating with global customers across multiple time zones.


  • You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
  • 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
  • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related name it. We're willing to make it happen!
  • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
  • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
  • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
  • Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

  1. Initial call with our Talent Acquisition Manager
    You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
  2. Interview with the Hiring Manager
    You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
  3. Loop Interviews
    This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
  4. Offer
    If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

Apply now

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