Solutions Engineer
Job Description
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption.
Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.
RESPONSIBILITIES
- Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
- Conduct engaging implementation-specific demos and product technical Q&A
- Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
- Report product feedback and feature requests to Product and Engineering teams
- Assist account executives with positioning new or upcoming product features to customers
- Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
- Work with the Sales Team to develop account strategies to build, mature and close pipeline
- Track the competitive landscape; provide technical depositioning information to account executives and prospects
- Provide assistance in responding to technical questions on requests for proposals, comments, and information
- Advising customers on industry best practices for the full stack of Bitwarden
- Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
- Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
- Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
- Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity
WHAT YOU BRING TO BITWARDEN
- Excellent English and grammar
- Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
- Project planning, including collaborative and individual time management
- A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
- A strong sense of empathy and the ability to advocate for others
- A passion for helping enterprise prospects interested in Bitwarden and best security practices.
- Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
- Ability and desire to work remotely, with possible travel as needed
Familiarity with several of the following areas/technologies is preferred:
- Bitwarden
- Linux, Windows, and macOS
- Docker (Swarm Mode), Kubernetes, and Podman
- NFS and CIFS
- Bash and PowerShell
- Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
- GCP, AWS, and Azure
- Android and iOS
- GitHub
- NGINX
- SQL
- TCP/IP
- DNS
- HTTP
- SMTP
- SSO implementation and best practices (SAML and OpenID Connect)
- Integrating SCIM solutions
- TLS/SSL and PKI
- RESTful services / API’s
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with Senior Integration Engineering Manager
- Interview with the team
- Interview with Chief Customer Officer
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
More job openings
Senior Product Designer
About Perspective
Our mission is to enable passionate people to grow the businesses they love. We are doing this by helping 5.000+ entrepreneurs with the fastest and easiest growth marketing platform. So you work work directly impact thousands of entrepreneurs & their customers.
We're 100% bootstrapped & profitable. With less than 40 people we were able to scale our company to over €10M ARR. Now we are on our journey towards 100M ARR – and we believe by staying a small team with highly talented people we will get there fastest. 🌟
We're in an exciting phase, expanding internationally and maturing our product and culture at the same time. We prioritize great execution and high impact - we strive for highest quality in what we do, as we believe the world doesn’t need more mediocrity.
We foster a culture of ownership and freedom in a fully remote environment across Europe, enabling us to build the lives we want while making maximal impact. Come join our team of extraordinary people! 🚀
About the role
As Senior Product Designer at Perspective, you will become part of one of the fastest growing bootstrapped SaaS. Influence and define the interface of our software and have huge impact on the customers experience. Your valued expertise will help to make the easiest marketing software there is to build websites. Join the ride while we go international and collaborate in a team of experts. And on top: enjoy working from anywhere in Europe as we are fully remote. We can't wait to talk to you. 🤩
What you will be doing
- Write and build feature concepts (e.g. understand the status quo of problem and solutions, build empathy for a topic/the market/user needs and business goals, interview users and stakeholders)
- User interface design (e.g. design high-fidelity screen states & visuals, guide the implementation towards release)
- Create prototypes (e.g. visualise solution ideas, design low fidelity user flows, validate usability and impact, evaluate and iterate solutions with stakeholders by testing MVPs)
- Design visuals for UI (Use graphic design to fill empty states, create promotional graphics for feature releases)
- Guide the (UI) implementation (Be the pro-active part in collaboration with stakeholders from ideation to post-release; feature is not done after design is finished)
- Research solutions (Get confronted with issues and challenges around software, have a process to turn it into opportunities and provide solution suggestions)
- Enhance design process (Define principles, enhance activities for more efficiency & joy; stay modern and collaborative in how we create designs)
Who you are
- You are experienced in designing software interfaces as well as user interactions
- You understand the importance and benefits of market research, user interviews, and user tests and have successfully used it in order to validate hypotheses
- Working with and coordinating between engineering, business, marketing, and support is natural to you
- You are experienced in coordinating meetings, brainstormings and presenting ideas & concepts to your team
- You understand the necessity of good usability and are experienced in reducing complex challenges to simple solutions
- You are an authentic, empathic and optimistic person
- You are proactive, reliable, loyal and keen to take on responsibility
- While having a good eye for detail, you don't loose sight of the bigger picture
- You are honest, cordial and strive in working with amazing teams
- You have prior experience of working in a software company, ideally SaaS
- You can strive in an agile startup environment
Nice to have
- You have prototyped software features – ideally for a website editor
- You have experience in areas like Copywriting, Graphic Design & Illustration or Software Development
- You have Marketing experience & knowledge, especially in regards to Online Marketing
- You have a good understanding of production workflows in a software product environment
- You have experience working on SaaS products, ideally a website builder
If you think this job is the right job for you, even though you do not perfectly match the profile, we would still love to hear from you. 🤗
What you can expect at Perspective
- Remote & Freedom | We strongly believe that every work environment needs to be ideal and fitted to the person. For this very reason, all our team members work remotely – in their own much needed way. That’s how we can ensure that all our talents have much freedom to create the best results possible.
- Responsibility, Ownership & Impact | At Perspective, all our team members have a voice. We value every opinion and encourage all to speak their mind. Only with team effort, we can create something great. We believe in our team and therefore, give them much responsibility. Even if we fail, we learn from it, get back up and continue to succeed. It is part of the game and we know it.
- Personal & Professional Growth | Your development is our priority. With our intensive onboarding, feedback talks and trainings, we foster your personal and professional development. One of our core value is “Keep Growing” which we portray in everything we do.
- Best Equipment & Remote Budget | Our company is build on the USP of quality and we want to keep it that way. To keep up the quality, we only provide the best equipment to our team: For example, every new team member receives an Apple MacBook Pro for their work and a monthly remote working budget.
- Team Events | We know working solely remotely can make it difficult to build a strong team spirit. However, at Perspective we focus deeply on team building by hosting various team events throughout the year. We understand the need of interaction face-to-face and strongly encourage it.
- Cordial & passionate team | Last, but not least, we are the most cordial team you can imagine. We love working together, respect each other and always value each others opinions. We care deeply about our team members and are always down for a good virtual after work hangout.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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Account Manager
We are looking for an enterprise account manager in Europe to help expand relationships with our existing enterprise customers.
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO best practices and and scale their use of the Ahrefs platform.
This role is a hybrid sales & customer success role which will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as everyone’s bonus is also awarded against overall company performance.
What You'll Do
- Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
- Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization.
- Consult organizations on SEO best practices to help them reach measurable results.
- Devise and conduct onboarding training
- Lead upsell and account renewal discussions
- Monitor customer health and identify any potential risks
- Act as a customer advocate to ensure feedback is heard and acted upon
- Contribute to ideas that will improve department performance
The skills you need
- Excellent written & spoken communication skills
- Skills in creating educational content and conducting webinars or workshops for customers.
- A creative problem solver who can take initiative and make decisions
- Knowledge and hands-on experience with SEO and digital marketing trends.
- 3 - 5 years of customer success, sales, or account management
- Experience at a marketing SaaS company or SEO/digital marketing agency.
What you get
- A competitive compensation package
- Flexible work hours and lots of autonomy
- Plenty of potential to experiment, grow and build your authority in the space
- Annual team retreat
Ahrefs does not engage with agencies or third party recruitment solutions for the roles we hire for. If at any point we need help, we'll let you know!
Who we are
Ahrefs runs an internet-scale bot that crawls the whole web 24/7, storing huge volumes of information to be indexed and structured in a timely fashion. Our backend system is powered by a custom petabyte-scale distributed key-value storage to accommodate all that data coming in at high speed. With this data, Ahrefs builds analytics services for end-users in the Search Engine Optimization (SEO) space and a web-scale search platform. We are a lean and robust team who strongly believe that better technology leads to better solutions for real-world problems.
Our motto is first do it, then do it right, then do it better
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How to customize formatting for each rich text
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What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
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Affiliate Marketing Manager
About Perspective
Our mission is to enable passionate people to grow the businesses they love. We are doing this by helping 5.000+ entrepreneurs with the fastest and easiest growth marketing platform. So you work work directly impact thousands of entrepreneurs & their customers.
We're 100% bootstrapped & profitable. With less than 40 people we were able to scale our company to over €10M ARR. Now we are on our journey towards 100M ARR – and we believe by staying a small team with highly talented people we will get there fastest. 🌟
We're in an exciting phase, expanding internationally and maturing our product and culture at the same time. We prioritize great execution and high impact - we strive for highest quality in what we do, as we believe the world doesn’t need more mediocrity.
We foster a culture of ownership and freedom in a fully remote environment across Europe, enabling us to build the lives we want while making maximal impact. Come join our team of extraordinary people! 🚀
About the role
In this role, you'll be at the forefront of building and managing a network of successful entrepreneurs, growing your influence and personal brand along the way. You'll lead the entire partnerships & influencer marketing strategy, creating real connections, adding value, and shaping your success story as you drive both personal and company growth.
What you will be doing
- Affiliate Content: create and distribute content to educate affiliates on building recurring revenue, including monthly keynotes with top affiliates and tactical videos on strategies
- Influencer Marketing: develop influencer marketing as a growth channel by sponsoring creators who align with our audience, driving customer acquisition through targeted content
- Partner/Affiliate Program: define and implement a Partner Program that incentivises partners to resell Perspective, managing the process through Partnerstack
- Partner Acquisition: lead partner acquisition efforts by engaging new partners through outreach, building a referral network, and leveraging in-app marketing & communities
Who you are
- 3-5+ years of experience as an Influencer Marketing Manager, Affiliate Manager, or similar role in a B2B SaaS Product company
- Proven experience in outreach, partner acquisiton or influencer marketing, with a track record of building and expanding partner networks through cold outreach and automated strategies
- Strong tenacity and boldness in driving results, with the ability to push through challenges and seize opportunities in a fast-paced environment
- Skilled in content creation, including the ability to develop engaging and educational materials for partners, such as keynotes, videos, and written content
- Deep understanding of the marketing industry its principles, especially as to what the market is paying attention to, so you can effectively drive partner and influencer relationships
- Solid sales mindset, with a focus on driving conversions and business growth through strategic partnerships and influencer collaborations.
- Fluent in German & English
If you think this job is the right job for you, even though you do not perfectly match the profile, we would still love to hear from you. 🤗
What you can expect at Perspective
- Remote & Freedom | We strongly believe that every work environment needs to be ideal and fitted to the person. For this very reason, all our team members work remotely – in their own much needed way. That’s how we can ensure that all our talents have much freedom to create the best results possible.
- Responsibility, Ownership & Impact | At Perspective, all our team members have a voice. We value every opinion and encourage all to speak their mind. Only with team effort, we can create something great. We believe in our team and therefore, give them much responsibility. Even if we fail, we learn from it, get back up and continue to succeed. It is part of the game and we know it.
- Personal & Professional Growth | Your development is our priority. With our intensive onboarding, feedback talks and trainings, we foster your personal and professional development. One of our core value is “Keep Growing” which we portray in everything we do.
- Best Equipment & Remote Budget | Our company is build on the USP of quality and we want to keep it that way. To keep up the quality, we only provide the best equipment to our team: For example, every new team member receives an Apple MacBook Pro for their work and a monthly remote working budget.
- Team Events | We know working solely remotely can make it difficult to build a strong team spirit. However, at Perspective we focus deeply on team building by hosting various team events throughout the year. We understand the need of interaction face-to-face and strongly encourage it.
- Cordial & passionate team | Last, but not least, we are the most cordial team you can imagine. We love working together, respect each other and always value each others opinions. We care deeply about our team members and are always down for a good virtual after work hangout.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Senior Software Engineer, Full-Stack
Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 7 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.
Responsibilities
As a full-stack engineer at Phantom you’ll be doing everything from building delightful user interfaces and creating cross-platform client infrastructure on the frontend, to creating APIs, data pipelines and services that bridge the gap between the blockchain and the user experience our users have come to expect on the backend.
- Feature development: You will be owning features on our web platforms – currently the Phantom Extension and our website.
- New initiatives and products: You will be leading initiatives to add support for other blockchains to Phantom, and to launch new complementary products or infrastructure.
- Interfacing with users: You will be interfacing directly with end-users and developers building on Phantom – supporting them and collecting feedback to inform the direction of the product.
- Team building: You will be working with the team to create and foster a culture of raising the bar with each new hire.
Qualifications
- Bachelors degree in Computer Science or related technical field or equivalent practical experience
- 5+ years full-time software engineering experience
- Demonstrated interest in open and community-driven platforms
- Nice-To-Have: experience in a blockchain based project
- English language proficiency
Why Work with Us
Opportunity
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 7M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
Benefits
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision) — 100% covered
- Stipend for your ideal remote set-up
- Flexible hours and a supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
We strongly encourage candidates of all different backgrounds to apply.
We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
The target base salary for this role will range between $180,000 to $220,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
#Li-DNP
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.